Reviews (5,904)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.

July 27, 2022

Responsive support, and app is well designed
Quickly responded my question, and we have used it for contact management.

Dream Holic Dcoucou Worldwide
United States
About 1 year using the app
November 22, 2022

The apps is great, and their support is exceptional with 24/7 support i love it !
i love the feature and the integration with Shopify is excellent

kitcher
United States
About 1 year using the app
April 25, 2017

Still learning to use, so far so good!

Shakormended
United States
About 1 year using the app
May 20, 2016

Easy to use! Great App
Check out our electric skateboards out on our website! evolveskateboardsusa.com

Evolve Skateboards Us
United States
About 1 year using the app
November 19, 2018

I am thoroughly impressed with this app. I was able to make an email promotion on a Smoke Break, in all of 15 minutes. I didn't know marketing would be this easy, THANK YOU! I seldom, if ever, leave reviews but you guys definitely deserve it. Great Job!

10thCloud
United States
About 1 year using the app
February 10, 2023

Omnisend is amazing. So much better and user friendly than the other service I was using. Kamilia helped solved my issue right away!

Macros For Moms
United States
About 1 year using the app
Edited December 25, 2018

Im just getting my shop together so I haven't really gotten into depth into the app yet but I haven't really ran into any snags or anything, its been pretty smooth and easy to run, I have enjoyed it so far.

Paws N Claws Couture
United States
About 1 year using the app
Edited December 5, 2019

I found it super easy, great templates to change if necessary. Happy with the switch from mailchimp.

Smallprint Dubai
United Arab Emirates
About 1 year using the app
November 23, 2019

it is still early days but so far so good, easy to use, easy to send and easy to connect your own domain email! Thank you sooo much!!!

Uhlan
United Kingdom
About 1 year using the app
January 20, 2022

Daryna was super helpful with helping me fix some of my segmentations and automations! I recently switched from another platform to Omnisend and I love the support team, they are always ready to help no matter what! Recommend this App! :)

Wild Bohém
United States
About 1 year using the app