Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

December 15, 2018

I found this app very easy to use. I was confused about how to send marketing emails so this helped me a lot. Thank you!

Wellness Oils & Beads
Australia
About 1 year using the app
April 19, 2023

Great app with many features that are easy & quick to set up along with great customer service. @Salma

Arbors Angels
United States
About 1 year using the app
December 21, 2023

I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!

MMAS Elegance
United Arab Emirates
About 1 year using the app
July 2, 2018

Not bad at all. Straight for the gold on this one!

Too Turnt Upparel
United States
About 1 year using the app
July 27, 2022

Responsive support, and app is well designed
Quickly responded my question, and we have used it for contact management.

Dream Holic Dcoucou Worldwide
United States
About 1 year using the app
November 22, 2022

The apps is great, and their support is exceptional with 24/7 support i love it !
i love the feature and the integration with Shopify is excellent

kitcher
United States
About 1 year using the app
April 25, 2017

Still learning to use, so far so good!

Shakormended
United States
About 1 year using the app
May 20, 2016

Easy to use! Great App
Check out our electric skateboards out on our website! evolveskateboardsusa.com

Evolve Skateboards Us
United States
About 1 year using the app
November 19, 2018

I am thoroughly impressed with this app. I was able to make an email promotion on a Smoke Break, in all of 15 minutes. I didn't know marketing would be this easy, THANK YOU! I seldom, if ever, leave reviews but you guys definitely deserve it. Great Job!

10thCloud
United States
About 1 year using the app
February 10, 2023

Omnisend is amazing. So much better and user friendly than the other service I was using. Kamilia helped solved my issue right away!

Macros For Moms
United States
About 1 year using the app