Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 21, 2023

I recently received exceptional customer support from Beran at Omnisend. They were quick to respond, knowledgeable, patient, and genuinely helpful. Their expertise, polite communication, and commitment to customer satisfaction set them apart. I highly recommend their services for anyone seeking reliable support. Thank you for going above and beyond!

EV FUEL
Sweden
About 1 year using the app
April 30, 2024

easy to use and very fast to setup, integrates seamlessly and tracks all metrics. most important of all it's free to use!

TheSmileClub
Netherlands
3 months using the app
Omnisend replied May 2, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find our platform easy to use and fast to set up, with seamless integration and comprehensive metric tracking. We're pleased that you appreciate our free plan.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

January 17, 2020

Easily better than any email set up around.Each email collection feature is awesome for us because it is for todays shopper and not a distraction.Also the exit intent and product picker saves time and money.Thanks again from Johnny Apple Club

Johnny Apple Club
United States
About 1 year using the app
February 1, 2024

Luiz was so helpful- I genuinely did not really know what I was doing, but with their help was able to successfully set up the DNS stuff and email that I was requiring! Very helpful and patient with me!

B Positive
Canada
11 months using the app
August 19, 2020

Easy to set up, and effective! All you need to get going.
Quite like the fact they now have a podcast also!

Nicolaas
New Zealand
About 1 year using the app
June 25, 2019

This looks very complete and promising ! Easy to use, intuitive really ! Let's try some more options ...

Groove Street 98
Belgium
About 1 year using the app
June 21, 2022

Excelente aplicación muy facil de utilizar. Inicialmente la utilizaba para automatizaciones, pero me doy cuenta que crear campañas era muy sencillo y la app es muy intuitiva

Cruelty Free Hair Care | Moala Beauty
Colombia
About 1 year using the app
April 3, 2017

I love soundest its way easier than mailchimp. i will definitely purchase the premium!!

Dash Posh
United States
About 1 year using the app
December 16, 2019

Awesome tool for newsletters. Easy to understand and use it. I have used it for the first time, and I was surprised, how really everything is simple. One word- PERFECT app.

Laisvas stilius
Lithuania
About 1 year using the app
October 19, 2022

Really happy with this app. I'm using it for over a year now, they have been working a lot on making the user interface, making it more intuitive and user friendly with a lot more customization possibilities since then. User support is also quick when you have questions and accurate most of the time . Kristina has helped me smoothly with an issue I recently had on automations. Keep up the good work!

Knuup
Belgium
About 1 year using the app