Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 6, 2023

Great customer service! Got almost immediate help by Luiz via the chat, and he was able to quickly and easily answer my questions.

Shady Brook Farm
United States
About 1 year using the app
April 19, 2023

Deniz è stato utile per risolvere i miei problemi, gentile e competente.
Omnisend ha un buon servizio clienti.

CampoSacro
Italy
About 1 year using the app
November 16, 2020

I use ths app to kep my customers informed on New arrivals, sales and other communications. I love it, it´s very intuitive and the support team is very helpful. Two thumbs up!

Tetes.co
Colombia
About 1 year using the app
December 15, 2016

absolutely amazing. easy to use and very complete. will probably get the premium version once the trial expires

Ethnic Watches
Spain
About 1 year using the app
Edited June 13, 2020

Amazing company!! Email marketing priced right! Great support, great templates & tools, VapeTins LOVES Omnisend!

VapeTins
United States
About 1 year using the app
January 4, 2023

Omnisend is best, it can use very convenient. Customer service is very patient and nice. Can help me solve a lot of problems。Highly recommended for everyone to try。

familyswimsuit
China
About 1 year using the app
May 6, 2020

I started the free trial and I met a team of very supportive people who strives to do the best for its potential customers. I am really happy with the app and I am really looking forward to implement more of the available features.

www.suplimenteyamamoto.ro
Romania
About 1 year using the app
November 23, 2022

With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.

Arifoglu Bazaar
Germany
About 1 year using the app
March 20, 2016

We just set it up and have not lanuched ourstore yet but everything looks ok so far. Just waiting for our verification email on our first campaign...

Champa Clothing
Canada
About 1 year using the app
Edited November 4, 2018

Excellent. I really like how it does. It 's simplicity to use and very good connection to Shopify.

Love & Couple
Thailand
About 1 year using the app