Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Love OmniSend. We switched from Klaviyo and it's so much easier to use. The functionality is straight forward and support is always helpful, especially Agustin. He's helped me work through all issue from simple things, to more challenging problems!
I'm glad I picked Omnisend to help me create the Newsletter I wanted to send to my customers. Initially, I felt like I had no clue how to do it, but Omnisend made it soooo easy to create exactly what I wanted. I will continue to use it for other emails as well. Thank you
What a way to jump start my website.
Thank you for being there for the little guy!
Awesome email marketing app for those that want an easy to use way to set up email flows to your customers.
Need to use this app still, but the design aspect is really nice! Will give feedback at a later stage again! Thank you
This app is definitely going to be a big player in this field. Very user-friendly and easy to edit and create a campaign. I Also like the security verification for my customers. Love it
We've moved to Omnisend from other popular EDM service supplier and we're very happy with it — it is a very powerful tool yet simple, logical, and offers many integrations.
The biggest selling point is the level of support you'll get from the Omnisend team. It feels like I'm having an extended marketing team advising me on best practices, how to maximise the return and making sure that we're squizing the best from email marketing. Well done, Omnisend!
Scammers. Their support agent are kidding with people.
Hello there, and thank you for taking the time to submit your feedback about Omnisend!
We're sorry to hear about your negative experience with Omnisend. We deeply value your feedback and are devoted to addressing your issues and concerns.
Regarding your request, unfortunately there was a bit of misunderstanding from one of our team members but once that was clarified, we were happy to provide you with the desired refund.
Our customer's satisfaction is very important to us, and always pledge to resolve any issues encountered.
If there is anything else we can do for you to enhance your experience or would need any further assistance, please feel free to reach out support@omnisend.com and our team will be more than happy to assist.
Have a wonderful day ahead!
I am amazed with their customer service. 3 agents have already helped me out and their service is outstanding!
The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.