Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

September 17, 2017

I'm switching from MailChimp to Soundest, I so far I like it better. More user-friendly and better price.

Thanks!

Georgetown Olive Oil Co
United States
12 months using the app
July 8, 2018

Easy to use and set up. Loving it so far

Simply Sassy Fashion
Australia
12 months using the app
July 8, 2019

I used this app to send my first email campaign. Was effortless and easy to use. Very well designed app

LAVA LINGERIE
South Africa
12 months using the app
June 24, 2018

OK,still havent used it
will use it later

Eperiod Led
China
12 months using the app
November 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Authentic House
United Kingdom
12 months using the app
May 5, 2023

I downloaded klaviyo at first cause everyone about it in all the youtube videos and articles. But honestly it was very annoying to use and super not user friendly. I then tried omnisend and basically fixed all the annoying things about klaviyo. I just wish they have more pop up templates. Customer support is decently quick and super super helpful. I got a screen recording mini tutorial just for my question, amazing. Big thank you to Salma she's from customer support she's the reason im writing this review.

QUFORYOU
Lebanon
12 months using the app
Edited April 8, 2018

Very good application that replaces several applications. Really cheap for all the features on offer.
thank you very much!

Laboutiquemagique
France
12 months using the app
January 4, 2021

Application simple d'utilisation et très complète même avec un forfait gratuit. Je la conseille a 100%

L&B love beautiful
France
12 months using the app
June 19, 2023

I came over from Privy because Privy was trash. Omnisend has so many more features and customer service is great. I definitely recommend!

Jazeena
United States
12 months using the app
April 8, 2019

Started to use the app. It is great. I would recommend using this. It is easy and not complicated. :)

DoseOfVariety
Philippines
12 months using the app