Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 28, 2016

Best value of any app on shopify. HANDS DOWN

Stus Gallery
United States
12 months using the app
November 18, 2016

It is a great resource. I am a newer online business, but have been doing wholesale accounts which is probably why my first campaign was flagged. It is good to know that soundest really is looking out for businesses and not just letting anyone spam people.

Noname Matcha
United States
12 months using the app
Edited January 20, 2022

Jan 2022 - I'm updating this review as I've just moved from the free version to the paid app as the conversion rates are definitely showing an ROI. Customer contact has definitely increased, Customer retention is up, Abandoned checkout recovery rate has doubled. Definitely a worthwhile app. Dec 2021 - I'm brand new to this app but it couldn't be easier to get set-up and running. When I did get stuck, Omnisend's chat support helped me fix my problem right away. Templates are great and I'm hoping this will increase customer engagement, Very happy so far! Char, DR Mower Parts

DR Mower Parts
Canada
12 months using the app
December 25, 2016

Wow! I recently using this App, This Working Nice and bringing good sales .
I advice everyone to use is and must this APP.
Thanks

Uaephonestore
United Arab Emirates
12 months using the app
September 20, 2017

Easy to use :) better than mailchimp, thank for the soundest!

Sghweh12
Vietnam
12 months using the app
November 21, 2021

Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!

Lather and More!
United States
12 months using the app
March 30, 2024

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

BY BRIAN
United States
7 months using the app
Omnisend replied April 1, 2024

Hello there!

Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

May 20, 2018

Great app! Ease of use, a simple plug and play!

Techhandy
Canada
12 months using the app
June 25, 2018

SO many options! There is an endless amount of personalization you can do on the emails. It can be quite overwhelming if you're looking for something simple, but really handy if you prefer to do a lot of customization.

Waterdogs Apparel
United States
12 months using the app
August 9, 2017

So far so good, I've been very impressed. Created a campaign, went smoothly. I love the drag and drop email creator.

Burts Bargains
United States
12 months using the app