Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Saint Luca Jewelry
Lithuania
12 months using the app
September 27, 2018

Hace tiempo buscaba una herramienta como Omnisend para mis campañas por e-mail. Soy honesto no soy muy creyente de las campañas por e-mail pero me he dado la oportunidad de utilizar esta valiosa herramienta. Me encanta lo fácil que es programarlo y lo intuitivo. Confío en Dios obtener excelentes resultados y compartirlos aquí con todos ustedes. Mi nombre es Oxor Alejandro dueño y creativo de http://greenpowertech.store La primera tienda en línea en Puerto Rico dedicada a la venta e instalación de Sistemas de Energía Solar. Éxito y bendiciones a todos. :)

Some time ago I was looking for a tool like Omnisend for my campaigns by e-mail. I'm honest I'm not a believer in email campaigns, but I've given myself the opportunity to use this valuable tool. I love how easy it is to program and intuitive. I trust in God to obtain excellent results and share them here with all of you. My name is Oxor Alejandro, owner and creator of http://greenpowertech.store The first online store in Puerto Rico dedicated to the sale and installation of Solar Energy Systems. Success and blessings to all. :)

Green Power Tech Store
United States
12 months using the app
January 26, 2019

I am using the app for e-mail marketing. Very easy to use - really enjoying Omnisend. I like how it automatically syncs to your own website to pick up products for the emailing lists.

4health.co.nz
New Zealand
12 months using the app
March 6, 2023

I usually have problems with email campaigns, and I always get prompt assistance from most of them. They are all very professional and patient. I want to give a special mention to Andrés because he has been so helpful.

Patriotickicks
United States
12 months using the app
April 17, 2019

As a shopify customer I can no longer use the Mailchimp app so switched to Omnisend based on reviews. Just put together my first newsletter. I was very easy and looks great. Was easier work flow than with Mailchimp!

Safe Haven
United States
12 months using the app
December 17, 2020

This app is great so far. I have been procrastinating on creating my conversion email funnel and this app just helped me complete all my automations in a few hours! Loving it.

True Elegance Beauty Supply
United States
12 months using the app
December 15, 2017

I love the app Very easy to use and fast which is very valuable as a small business owner.

Brushpoint
Canada
12 months using the app
February 14, 2020

Great App, very easy to use and so many features. I like that they offer a free version so that you can decide if you want to upgrade to paid plans!

Faros Treasures
United States
12 months using the app
October 6, 2016

The cart abandonment features have clawed back what could have been lost revenue. We'rejust getting around to trialling other features - next up is creating a newsletter!

Infruition
United Kingdom
12 months using the app
Edited June 24, 2019

I used this app to help me reach my customers. I chose it as my mailchimp alternative. So far it has been easy to use and even gives me additional features that were not available with mailchimp. I'm looking forward to seeing how else it can help make me more profitable!

Pretty Fancy Things
United States
12 months using the app