Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited June 24, 2019

I used this app to help me reach my customers. I chose it as my mailchimp alternative. So far it has been easy to use and even gives me additional features that were not available with mailchimp. I'm looking forward to seeing how else it can help make me more profitable!

Pretty Fancy Things
United States
12 months using the app
April 9, 2018

Recommended! I have used Omnised for a couple of months now and it's by far the best E-mail marketing App for E-commerce stores!

Boss Cases Com
Switzerland
12 months using the app
July 7, 2014

Great so far! I love the templates (more suited to retail than some others) and the reporting is good as well.

Funky Bijou
United States
9 months using the app
April 11, 2019

Omnisend is super-powerful. We're doing so much more than we were with Mailchimp. Highly recommended.

Upscale Audio
United States
12 months using the app
March 18, 2017

Easy setup, beautiful results. Could not have asked for anything more. I will certainly recommend.

Mo Ka Queenz
United States
12 months using the app
February 12, 2023

Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!

Vaporesso Store
Hong Kong SAR
12 months using the app
January 24, 2018

LOve their ecommerce segmentation and ease of use on the platform. I highly recommend for any ecommerce store owner.

Bucks Of America
United States
12 months using the app
December 26, 2019

The service is outstanding. Katherine was very patient and a great listener and helped us throughout the automation set up! I HIGHLY recommend omnisend to anyone who wants great support, service and amazing experience growing your business. Kudos!

&Me
India
12 months using the app
May 30, 2023

i would recommend this app and specifically Luiz. i had been trying for several days to get my welcome popup to show on my store page. Luiz was able to go ahead and get it working in less that 2 minutes. Kudos to Luiz. if i could just call on him each time i would.

Beautylicious By Deb
United States
12 months using the app
October 2, 2023

Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!

KaiAloha Supply
United States
12 months using the app