Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 2, 2023

Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!

KaiAloha Supply
United States
12 months using the app
September 3, 2023

Omnisend is a great app when it comes to marketing. It is extremely easy to use and offers a lot of options (free plan). The staff support is always on hand (24/7). Big shout out to Kayque and Baarath who have helped me tremendously when I needed their help the most.

Cosa Guapa
Poland
12 months using the app
January 31, 2018

I like it!!! easy! I like it!!! easy! I like it!!! easy! I like it!!! easy!

Francesca Castellano
Germany
12 months using the app
Edited December 6, 2018

Quick response to my question. This app is great! I was able to segregate all subscribers by making a list using easy to follow rules. Email Templates were easy to make.

woodshopbits.com
United States
12 months using the app
Edited August 18, 2019

Omnisend worked well.It was pretty easy to create email content. I will continue to use for my future campaigns.

FOUND & FAIRE
United States
12 months using the app
April 14, 2016

Awesome and very Helpful.. Can't wait to see how it improves traffic and purchases on our site!!!

Fair Shade
United States
12 months using the app
February 1, 2018

Have only just started but so far this looks to be exactly what I was after. Easy interface, plenty of options. Loving it so far!

Curious Moose
Australia
12 months using the app
May 3, 2022

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

Family1st GPS
United States
12 months using the app
Edited March 30, 2020

I just sent out my first email campaign and it was super easy! The email looks fantastic and it was so easy to plug in my products.

Be Blessed Skincare
United States
12 months using the app
March 30, 2020

Very good app, it has all the capabilities needed for email marketing and was most useful and easy to use. Recommended.

Big 4 Wall Street
Greece
12 months using the app