Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

April 12, 2022

I chose this app based on the remarkable reviews and additionally the easy to use tutorials provided, and couldn't be happier! As a new business owner the templates simplify creating emails which is such a time saver, and the overall experience using the app is seamless. When needed the support team is ALWAYS available, and always helps to follows up to ensure I've found the resources or solve I need - this level of support is super rare these days. Love Omnisend!

The Youngsters
United States
9 months using the app
January 31, 2019

We sent out our first email campaign with Omnisend. Overall it was a very easy-to-use system. It didn't take long to enter information or images into the template. They have a decent amount of free templates to choose from' nothing special, but functional. We would definitely recommend if you're just looking for a simple, easy-to-use email campaign system that you might use now and then.

Melissa's Munchies
United States
9 months using the app
January 8, 2021

Love love LOVE!!! Best email marketing app I’ve used to date!!! It’s easy to use, I love the templates, and I get sales from it!!!

Adorned....
United States
9 months using the app
July 6, 2016

Soundest makes email marketing a breeze. What's even better is we are able to track our sales from our emails, as well as the click mapping and open rates.

Thank you!

www.ResQrefurb.com

Phone Resq
United States
9 months using the app
January 14, 2017

Love it great app! Super easy to setup and get going.

Touchofdeals
United States
9 months using the app
October 5, 2022

So far we are liking the app. It is taking other duties and putting them into one easy place to work with and get analytics as well. It's so helpful in saving us time and effort with campaigns and keeping our customers engaged with our store. We are just still in the learning stages of all its wonderful uses. Looking forward to learning more. We would recommend this app.

Agape Nutrition
United States
9 months using the app
Omnisend replied October 7, 2022

Hello there! Thank you so much for your feedback!

We're thrilled to hear you're having a blast with our app. Learning the product thoroughly is one of the most important tasks to perform in order to get the most out of it. Please visit Omnisend Academy at academy.omnisend.com for all the information you need to get up and running as soon as possible!

Have a wonderful day!

Edited December 17, 2018

I really like this app. Easily lets you create amazing custom automated emails easy. Really does a good job.

NextGenerationProducts
United States
9 months using the app
Edited January 2, 2019

Fantastic App. I deleted Privy and Happy Email because this app offers beautiful Pops, much nicer than the ones I would create in Privy, and every type of email campaign imaginable. If you cant find the email campaign that fits your needs you can custom make one. I love this app!

Cuter Than You
United States
9 months using the app
May 23, 2018

Good app so far! Not had it long but easy to set up and navigate

Orcyporky
United Kingdom
9 months using the app
September 29, 2020

I wanted a way to create customer newsletters to send new products and promotions periodically. I found this campaign app and it has worked really well for me. The campaign wizard is very intuitive and allows for complete flexibility and is customizable. Also, previous campaigns are saved, so you can duplicate a template from a previously successful newsletter. The app also provides metrics, to allow the business owner to watch how the campaign is doing. Thank you so much Omnisend!

Split Bean Roastery
United States
9 months using the app