Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

September 23, 2022

Customer service is remarkable and really fast! We are just excited to have this new journey with them! Thanks, Nikola and Tiana for the assistance! I know all the team is like this.

Shine Sparkle Slay
United States
11 months using the app
December 2, 2022

Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina

SuperiorCare.Pet
United States
11 months using the app
August 19, 2018

This is an excellent product. Thank you very much for creating it. The value is almost immeasurable.

Cub City Shop
United States
11 months using the app
January 6, 2019

I loved Omnisend. Helps me send out hundreds of emails on automation. This app literally eliminates 50% of my job as a manager. Way better than Mailchimp.

Bougie Business Brand
United States
11 months using the app
August 27, 2016

Excellent app. Easy to use and very clearly takes you step by step creating campaigns.

Robins Heritage Usa
United States
11 months using the app
March 3, 2021

Love using it and the flexibility it provides. We've tried a few over the last few months and we have circled back to omnisend.

Murginns
India
11 months using the app
November 25, 2020

SO far so good!! just sent the first campaign, we'll see how it goes. Set up was a breeze, beautiful & easy-to-use interface, emails look nice and I have a high degree of confidence it was worth the time. Looking forward to seeing results.

ThumbThings Finger Puppets - Official Store
United States
11 months using the app
Edited February 8, 2017

Love this app! Very modern, easy to use and look great! Excellent customer service!

Im Fabulous Cosmetics 2
United States
11 months using the app
April 14, 2018

User-friendly. I prefer Omnisend over MailChimp. Love it!

Nilisa Beauty
United States
11 months using the app
August 23, 2016

Loved the app Soundest! So easy to install ...almost like plug & play. Great.

Minc Ecofashion
India
11 months using the app