Reviews (5,958)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

February 23, 2018

better than other apps tested so far.

Trendphile
United States
10 months using the app
September 23, 2016

Simply put, this app is Mind Blowing! And talk about the support you get! Instant replies, no hassle, friendly and efficient. Seeming less implementation, literally click and sell. When I contacted them was to confirm features and they had them all!
One very happy seller here!

Avanchy
United States
10 months using the app
July 5, 2022

I've used Klayvio and other ecommerce email list provider and I'd rate Omnisend as the best one out there. Their support team is very helpful and I've always received help within a few hours of reaching out. I recommend them to all shopify users.

artterra
Canada
10 months using the app
May 23, 2018

Parfait ! L'interface est hyper simple, et très optimisé

Mumandbabyworld Com
France
10 months using the app
October 4, 2016

Could not have been easier! One of the most user friendly apps I've ever encountered!

The Look Plus
United States
10 months using the app
April 2, 2023

Thank you Karine for handling my queries so swiftly! Being able to email questions and receive quick and helpful responses is a lifesaver :)

well i am store
South Africa
10 months using the app
March 3, 2022

Omnisend une équipe sérieuse et compétente... je l'utilise sur mes 3 boutiques et j'en suis très content de leurs services.
Merci

MODACHIC
France
10 months using the app
April 19, 2023

Matija and Sanya were incredibly helpful in resolving various issues for me, even though I was still an unpaid merchant. They even went as far as recording instructional videos themselves!!! It was truly amazing!

loveknotpop_official
China
10 months using the app
March 19, 2023

We are very happy to find omnisend. we have used many other "Expensive" Tools but the deliverability is best on omnisend. Moreover the facebook audience creation is amazing and we are able to target specific set of customers on fb as well. Customer support is superb

Negative Apparel
Pakistan
10 months using the app
March 10, 2015

Love this app!!!

So far I dont think you can beat this for value (nothing for small lists) and adding products direct from the store i just love that tool. We have another email app on our main site we set up several years ago and this site is i guess a little hobby and testing ground. I guess only thing would be a little more themes or options to choose colours on the themes a little more, but those that are there are certainly not a bad selection.

SPAEXPRESS
Australia
10 months using the app