Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 31, 2019

I am a total noob at running a website and am generally a bit rubbish. I tired another app but found it way too technical and it kept throwing out acronyms I didn't understand and wasn't very user friendly. I found Omnisend much easier to navigate and even thought it took me a couple of hours (due to my rubbishness not the app) I did finally manage to send out my first ever newsletter. It was able to get my subscribers list straight from my shopify store without me doing anything which is awesome and the templates for the emails were easy to change and the whole email could be customised to match my brands colours and styles. The product picker function was so easy to use and saved loads of time, just click and your product and all the details are put straight into the email!

Pretty Little Punk
United Kingdom
10 months using the app
March 13, 2018

Atende perfeitamente as minhas necessidades.

Boutique Do Mel
Brazil
10 months using the app
August 23, 2017

not to bash mail chimp but i had it for almost a month and never used it due to it was too confusing for me. i got this app and sent my first newsletter with little difficulty. great app

My Perfect Needs
United States
10 months using the app
February 23, 2018

better than other apps tested so far.

Trendphile
United States
10 months using the app
September 23, 2016

Simply put, this app is Mind Blowing! And talk about the support you get! Instant replies, no hassle, friendly and efficient. Seeming less implementation, literally click and sell. When I contacted them was to confirm features and they had them all!
One very happy seller here!

Avanchy
United States
10 months using the app
July 5, 2022

I've used Klayvio and other ecommerce email list provider and I'd rate Omnisend as the best one out there. Their support team is very helpful and I've always received help within a few hours of reaching out. I recommend them to all shopify users.

artterra
Canada
10 months using the app
May 23, 2018

Parfait ! L'interface est hyper simple, et très optimisé

Mumandbabyworld Com
France
10 months using the app
October 4, 2016

Could not have been easier! One of the most user friendly apps I've ever encountered!

The Look Plus
United States
10 months using the app
April 2, 2023

Thank you Karine for handling my queries so swiftly! Being able to email questions and receive quick and helpful responses is a lifesaver :)

well i am store
South Africa
10 months using the app
March 3, 2022

Omnisend une équipe sérieuse et compétente... je l'utilise sur mes 3 boutiques et j'en suis très content de leurs services.
Merci

MODACHIC
France
10 months using the app