Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 19, 2023

Matija and Sanya were incredibly helpful in resolving various issues for me, even though I was still an unpaid merchant. They even went as far as recording instructional videos themselves!!! It was truly amazing!

loveknotpop_official
China
10 months using the app
March 19, 2023

We are very happy to find omnisend. we have used many other "Expensive" Tools but the deliverability is best on omnisend. Moreover the facebook audience creation is amazing and we are able to target specific set of customers on fb as well. Customer support is superb

Negative Apparel
Pakistan
10 months using the app
March 10, 2015

Love this app!!!

So far I dont think you can beat this for value (nothing for small lists) and adding products direct from the store i just love that tool. We have another email app on our main site we set up several years ago and this site is i guess a little hobby and testing ground. I guess only thing would be a little more themes or options to choose colours on the themes a little more, but those that are there are certainly not a bad selection.

SPAEXPRESS
Australia
10 months using the app
December 20, 2019

We use this app to create email automations to retarget and reactivate past clients. The app is very robust with many features. When being stuck on how to something their customer service has come through. I would highly recommend this app.

Ever Bloom Baby
United States
10 months using the app
March 23, 2016

So far so good! Just signed up for premium, excited!!

Shop Shizzap
United States
10 months using the app
October 31, 2014

We just used the app for the first time. It's so easy to use and the newsletter looked very professional. This is a must-have for any stores looking to implement newsletter marketing.

SwagPatio
United States
10 months using the app
December 18, 2020

I used this app to send an emergency US Mail alert to my customers. It was very easy to use. It's perfect for a small business.

Ms. M's Shop
United States
10 months using the app
January 17, 2019

Very easy to use. Impressed with the easy setup for email marketing. I will definitely use it again.

aboriginalmoor
United States
10 months using the app
September 16, 2019

So far so good! Really user friendly.
The plans are much cheaper than other email marketing I have used so I am looking forward to the trial.

The Cover Co.
Australia
10 months using the app
December 23, 2022

Baarath from Omnisend was very diligent and helpful regarding my domain verification. The response time from the Omnisend team is also amazing. Definitely a great company by the level of expertise from their employees.

Lexonic
United States
10 months using the app