Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 3, 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

OS1st
United States
11 months using the app
October 21, 2022

So far customer service has been great. Baarath helps me with multiple issues with clear understanding and patience.

Away Candle
United States
12 months using the app
January 18, 2020

This app has powerful Automation, Audience Segmentation, and reporting tools. I'm glad to switch over to them.

FraternalTies
Canada
12 months using the app
June 19, 2020

I just downloaded this app and seriously its the best one I have used yet! I say that because I have downloaded a few and immediately deleted because of the bugs in the program and not meeting my needs. Omnisend is amazing very easy and no issues!

Bodacious Bliss
Canada
12 months using the app
November 28, 2016

So far, Soundest is great! Love that I was able to import my subscribers from Mailchimp in just a few minutes.

Valentich
United States
12 months using the app
December 20, 2020

Very good app for email marketing. All import features are here. Working perfecty fine and easy integration

The Poster K
Hong Kong SAR
12 months using the app
April 28, 2016

Very easy to use - was able to send an email campaign within a few short minutes to the readers that I wanted specifically for this campaign.

Myvivastore
Canada
12 months using the app
January 1, 2019

It was pretty easy to setup and I like how the app works. It has nice features and believe it will bring in more customers.

GaterBx FPV
United States
12 months using the app
November 1, 2023

Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.

Avant-Garde Equestrian
United Kingdom
12 months using the app
March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Saint Luca Jewelry
Lithuania
12 months using the app