Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 26, 2020

I use Omnisend to make e-mail campaigns. It´s really easy to use. I enjoyed designing e-mails, matching my web shop and I also found admin easy as importing addresses. I can recommend it!

Lilldal 2:10
Sweden
10 months using the app
February 23, 2016

Very useful app, I am definitely gonna recommend it to everyone. Keep up the good work

Ethnicevolution
India
10 months using the app
August 9, 2016

What a great app! Was SUPER easy to send a mass email once it was linked. Thank you so much!

Toypocalypse
United States
10 months using the app
January 22, 2023

It's the second day after switching over from Klaviyo to Omnisend and I'm more than happy. It's fun and easy to work with and everything is explained with videos and easy to follow articles and in case you still don't get it done the fast and kind support helps you quickly.
Thanks Kamilia ;)

Zmoobi
Germany
10 months using the app
September 9, 2023

Really great app that you can use for free as well . The team is verry good . Kayque from Omnisend helped me with everythink i wanted to know

GLAMOLYM
Romania
10 months using the app
June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too!

Machemise
Canada
10 months using the app
October 20, 2016

So far this is the best app I am currently using for my store (out of about 15 apps I have used so far). Very easy to use. I created emails that will bring customers back, help new visitors sign up for my newsletters, and help those customers who did not finish checking out an incentive to come back. So far so good!

Caffarel Enterprises
United States
10 months using the app
January 20, 2024

Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.

Mycologysimplified
United States
9 months using the app
May 25, 2022

The tool is very on point to email management and creating automation emails for Shopify visitors. The support team is also very wonderful.

Hadorn.com
Switzerland
10 months using the app
May 3, 2018

Support is very very good.
very user-friendly application.
free limit is good enough.
Great for newbies like me.

Suganda Skincare
India
10 months using the app