Reviews (5,958)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

November 28, 2019

Works fine for me! Limited to 2000 emails/daily if you use free plan. Easy to use, imported list from Mail Chimp.

O2Leather
United States
9 months using the app
May 5, 2018

Excellent app and makes things so much easier!

Blackeyegamers Com
United States
9 months using the app
Edited December 15, 2017

I've tried many email marketing solutions, both inside and outside Shopify and Omnisend is one of the most considerable options out there. Honestly, haven't seen more intuitive email builder. The app is easy to navigate, speedy and updates frequently. Extra points go for Customer Support reps who were stellar and answered all my questions almost instantly. IMHO, the whole Omnisend's package makes more sense and brings better bang for a buck than default choices like Mailchimp or Klaviyo.

Sakalauskastest
Denmark
9 months using the app
July 19, 2018

Created my first campaign today after launching our new site. Worked great and very user friendly. Excited to see how it works going forward.

The Crafty Sheep
United States
9 months using the app
April 8, 2018

Can't say enough about this app!
If you can only get a limited number of apps, make sure this is one of them!

The Curated Closet Designer Bargains
United States
9 months using the app
November 19, 2018

Im using Omnisend for Email marketing and popups, it's very easy to use, great and fast support! really enjoying it!

My Urban One
United States
9 months using the app
Edited January 8, 2019

just installed the apps. Looks better than klaviyo. will update the reviews once I see more conversion.ITS FREE TO USE FOR NOW SO I AM HAPPY

goshoppingkart
Canada
9 months using the app
July 15, 2020

Omnisend is easy to handle. The Support is very good. I can only recommend. Great App. Exactly what i need for my Business

Geschenkewelt Kunterbunt
Germany
9 months using the app
October 22, 2022

VERY easy to use. Great lay out. Pulls theme and colours from store and creates the perfect template. Literally a few clicks and everything is done! I wish everything was like this!!

TrollyBaby
Australia
9 months using the app
September 20, 2016

Easy to use and really nice to be working in the same space as my website: https://happypatron.com

Happy Patron
United States
9 months using the app