Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 2, 2023

Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!

equinoxart
Canada
10 months using the app
August 31, 2017

Absolutely excellent program... thank you...

Wine Wine Bali
Indonesia
10 months using the app
June 3, 2020

Evaluated a lot of other providers and Omni hasn't let us down. My favorite email system I've used to date and it plays nicely with Shopify.

HALO Life & HALO Mask
United States
10 months using the app
January 22, 2019

this is a wonderful app. thanks guys for putting this together and making it so user friendly now I focus on other aspects of my company. BRAVO!

Lached.com
United States
10 months using the app
March 6, 2023

Great customer service, responded to my original enquiry email within 20 minutes and then after within minutes to resolve the issue, thanks very much!

Vyne Store
United Kingdom
10 months using the app
June 9, 2019

I used this app for my email campaigns. Easy to navigate and use. Great options. Would recommend this app!

Jewelry by Tina Louise
United States
10 months using the app
October 30, 2018

Great friendly user app. this is just my first impression. will tell you all later how it goes. Great App!!

Omakku Store
United States
10 months using the app
Edited May 11, 2022

Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.

A Spice Affair.
Canada
10 months using the app
January 23, 2017

It's easy and fast to use! Will recommend this to other Shopify users! Thank you for the great add-on!

Fairy Floss Pte Ltd
Singapore
10 months using the app
Edited November 30, 2018

Great app and great free options giving time to grow. We utilize this once a month to reach our customers and it works. Thumbs up

Falstaff Trading
United States
10 months using the app