Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 6, 2022

Sent a mass email to our customers and a lot of them bounced which caused our account to get put on pause. The team at Omnisend were really helpful and patient and guided us on how to get it back active. Thanks to Sanya, Olesia, and Baarath for their amazing work! 10/10 would recommend

Hope's Organics
United States
10 months using the app
December 8, 2023

Karine was great!

L'ART
United States
9 months using the app
May 7, 2016

I love it because is so easy to use..Highly recommend - www.smyrnan.com

Smyrnan United Life Style
United States
10 months using the app
June 10, 2017

Very cool! This what I've been looking for, I've downloaded and deleted so many apps looking for something like this. Love the templates, love the options. LOVE how you can limit to specific countries, since we only ship to the USA this is important. So far so good! Thank you :)

Bona Fide Skin Care
United States
10 months using the app
Edited August 26, 2021

Great app to get you to started for Emails & SMS marketing. nice self-help videos as well. thanks again

Ancient Wisdom Distillery
Australia
10 months using the app
Edited December 17, 2018

Free plan is the best valued free plan for all Email CRM solutions in shopify app store, we tested everything like MailChimp, Klaviyo, Conversio - this one Omnisend is best free choice!

Popviva
United Kingdom
10 months using the app
March 19, 2024

I have installed omnisend, Karine has helped me a lot in the whole configuration process, she knows what she is doing and what the problem is, I have done everything the first time. thanks a lot to Karine

Hogarten
Spain
6 months using the app
September 23, 2023

Kayque was a lifesaver! They quickly fixed the issue of duplicate confirmation emails on my Shopify store. Their friendly demeanor and expert coding skills made the process smooth. I highly recommend this app. Thanks, Kayque!!

H-Minus Coffee
United States
10 months using the app
Edited May 30, 2024

I recently started using Omnisend, and I must say, this app is truly impressive! Not only does it offer a wide range of features that make managing my marketing campaigns a breeze, but the support team is also top-notch.

I've had the pleasure of working with both Andrés and Beran, they provided me with outstanding support.

Omnisend has definitely earned a 5-star rating from me, and I can't recommend it highly enough. Their fantastic features and amazing support team, especially Beran & Andrés, make this app a must-have for anyone looking to streamline their marketing efforts!

Select Beauty
Norway
10 months using the app
November 26, 2016

The Soundest app was the answer to my small business' problem when it came to email marketing! So Easy and plugs directly into our shopify existing customer and prospect data!

Luxurysoundsociety
United States
10 months using the app