Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 6, 2022

Very nice and easy app to use. I really enjoyed building my first email marketing campaign. Also, the team support was very helpful...

Alara - eShop
Switzerland
8 months using the app
December 27, 2019

Great app that was the easiest to use for email campaigns. Integrated with my current database easily.

mtcfarm
United States
8 months using the app
July 13, 2018

Easy to use and helpful! The support team was also responsive and helpful. A great app!

Curio Cubes
United States
8 months using the app
November 13, 2022

The best platform for email marketing. I knew almost nothing before, but with the help from the team and easy to use app and website, our business is doing very good! Extra shoutout for the Kamilia, who helped me this Sunday with a problem. Everything is solved now and I'm very thankful!

MISOGERO
Lithuania
8 months using the app
November 4, 2019

Interesting so far! Hopefully, I won't get mad at it being some sort of suck fest but this mandatory 100 words thing is getting....

708 Press Studio
United States
8 months using the app
April 22, 2016

Amazing app, we looked very hard and tried multiple cart recovery apps before we decided to go with Soundest. It merges the capabilities of cart recovery with email campaigns on steroids. The product picker, the scratch card email template anad the campaign booster are truly unique features that optmize the use of email campaigns.
Great reporting ability coupled with mailchimp integration, it propels the sales.

We have only scratched the surface with what it can really do as you can also setup customer reengagement to customers who have not been active on your store for over 30-45-60 days as well as birthday emails which is a great way to tell your customers that you care.

Dermacol Ca
Canada
8 months using the app
December 12, 2022

One of the best Apps of it's kind with equally great support. Kristina was fab, as always! I have no hesitation in recommending Omnisend. Has numerous benefits over similar apps.

MobSKINZ.com
United Kingdom
8 months using the app
Omnisend replied December 15, 2022

Hello there. Thank you for your review, we appreciate it! Our support team is available 24/7 so we are here for you whenever you need us:)

December 12, 2022

Luiz was very helpful and patient and professional she was on the line with me for an hour until the issue was resolved
Thank you

nova vybe
United States
8 months using the app
June 25, 2018

I was able to send out my first campaign in under 20 minutes! It is very user friendly. Great app!

Simple Rituals Skincare Co
Canada
8 months using the app
March 27, 2015

One of the best and unique apps that has truly helped our email marketing.
Great customer service ;)

Antoni Manuel
United Kingdom
8 months using the app