Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 17, 2015

Love this app as it helps grow my business. Thank you!

Healingbydanica
United States
9 months using the app
August 22, 2016

Great app! Super easy to use and great support from Veronika. Additional charge for domain signing is a little off-putting but if you're going for yearly plan, negotiate for it to be waived. Overall, highly recommended. We switched over from Mailchimp which is a pain for product based newsletter.

Geekyget
Singapore
9 months using the app
November 7, 2023

I appreciate the Omnisend team members, they are doing a great Job. Luiz was very quick to understand my needs in regards to my store sender's email, thanks to him i have all that set up now. I appreciate you Luiz

diosmeve.com
United States
8 months using the app
November 15, 2016

Love how easy it is for a dummy like me

The Cabin Shack
United States
8 months using the app
October 26, 2023

Omnisend was a plugin that really met my expectations, I'm still at the very beginning of the process, but I encountered a few problems and contacted the support team, they are working very well. I was able to reach a solution easily with the interest and help of Matija from the team, thank you very much.

Tuğba Yıldız
Türkiye
8 months using the app
October 7, 2019

App is simple and straight-forward to use. Content Templates are comprehensive and removes the guess work from choosing your needs

Viallijeans
South Africa
8 months using the app
March 13, 2018

my store is new, i hope it will work well for us

Gammy Sphere
Canada
8 months using the app
March 1, 2022

I tried different email marketing apps but i have to say that this app is very simple to use, very complete in features and have experts from support team to knowledge base.

GreatmyPet
Portugal
8 months using the app
November 27, 2019

I used this app to create email newsletters and it did the perfectly!
Adding text and photos was nice and easy.

Barton Baits
Australia
8 months using the app
February 9, 2020

We have tried several paid email campaign apps and they didn’t even compare to the free version of the Omnisend app. We will soon be upgrading and I’m sure it will be even better! Try it it!

World Wide Lux Brands
United States
8 months using the app