Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

January 13, 2023

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

SoulFULL Eats
United States
5 months using the app
March 19, 2016

This is an awesome app which everyone should use it for marketing. Simply superb!

Regards,
www.sarazfashion.in

Sarazfashion
India
5 months using the app
April 4, 2023

Great emailing platform! User friendly and great customer service. 24/7 chat was incredibly helpful, especially team member Diego. Platform really helps with deliverability and provides useful analytics.

dabwoodsofficial
United States
5 months using the app
April 16, 2020

ease of use and great support from the team. I am just starting out so these 2 factors are a must. they response was quick enough and the templates are so easy to edit.

simpLEXIEtee
Philippines
5 months using the app
Edited December 2, 2018

The email campaign process is so easy to use and the emails look so professional. Highly recommend this app for all of your email needs!

Hummingbird Kitchen Gadgets
United States
5 months using the app
December 24, 2018

Very easy to use! I like to choose the menu myself and create the newsletter like I would like. Only I don't understand, how to select the email adresses and put new one

unnected
Switzerland
5 months using the app
July 19, 2019

Makes email marketing so easy! I just scheduled my first email to go out and I loved the layout and all the customization!

The Crescent Boutique
United States
5 months using the app
Edited January 18, 2019

I used this app to help me do what I need for best result. It's very easy to use and very useful. Thank you very much.

GTE Casual Clothing
United States
5 months using the app
September 5, 2022

Best app for email marketing campaigns & automation. Also, they provide top quality support as well specially Marija from the support team helps our store a lot. Thank you

12Cups
Saudi Arabia
5 months using the app
May 18, 2016

Easy and powerful.
Some users associate complexity with powerful features, if this what you want move on. eCommerce Email Marketing by Soundest is very simple to use yet it is as powerful and full of features as the best of them apps out there. Well done Soundest and thank you.

Bvstore 22645
United States
5 months using the app