Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

May 29, 2019

I just used this app to send out my very first batch of emails and the experience was very good. The app is easy and simple to use. Instructions are clear.

Siieen
Hong Kong SAR
7 months using the app
April 11, 2018

Works super fine and smooooth...........

Wilmes Crazycoin
Germany
7 months using the app
July 14, 2021

Good day! I've uninstalled this app about a month ago! Why are you still charging my money! Plz contact me asap

hottynova
Hong Kong SAR
7 months using the app
Omnisend replied September 7, 2021

Hi - thanks for reaching out and taking the time to rate the Omnisend App. We can see the Support Team were able to explain the billing cycles and provide a refund.

December 26, 2023

I really liked the platform and found it easy to use. I recommend it because I have tried more than one platform and its the best.

RABIBSMAT
United States
7 months using the app
April 8, 2018

very good service I had no problem at all with setting up my webpage

Giomacarvi
United Kingdom
7 months using the app
Edited March 18, 2019

seems like a great app that I just started using, but if it is as good as it looks I will become very happy.

Syv Fjell Media
Norway
7 months using the app
February 29, 2016

Love the app. Not sure I want to pay that much monthly for it though.

Essential Oils By Mistico Mimi
Canada
7 months using the app
September 14, 2018

I have only had this app for about a week, but after sending my first campaign and setting up their recommended emails, I cannot tell you how happy I am about this app. I have used Mailchimp for almost 10 years, but I never found it to be easy, nor does it reflect my style. I love the simplicity of this app, and the various different things you can do with it. It is perfect. I will be sure to let you know if I change my mind, but I doubt it.

Kinder Kouture
United States
7 months using the app
April 6, 2016

All i can say is that the interface is more than user friendly, and i faced a problem and directly got support by their customer service, amazing product

Busection
Lebanon
7 months using the app
May 1, 2017

I moved over to Soundest from Mailchimp as I just couldn't get Mailchimp to work. Soundest has amazing chat support, is any easy app to navigate and works just fine. Perfect for my small-size business email capture needs!

Studio Q Art By Nicky
United States
7 months using the app