Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

March 28, 2023

Omnisend's customer service is top notch. They are fast, friendly and there for you.

Many companies can take an example from Omnisend.

It's a nice, clear email system. Very convenient to use.

Thanks to Andres, we had a very quick answer to all our questions.

UltramarXL
Netherlands
4 months using the app
November 22, 2019

I used this app to create emails and it was great. Also was used in creating inviting forms that captured extra clientele.

Sober Junkie 1881
United States
4 months using the app
January 5, 2022

I have tried every email marketing and pop-up app out there, including one, klaviyo, and many others. This is the only app that is both almost perfect and inexpensive. The only downside to this product is the email and pop-up templates variety, but these may be customized to our liking. I would definitely recommend this application over others because it has a lot of features that other apps don't, even at a higher price.

VANQUISH EMPORIUM
United States
4 months using the app
August 1, 2022

Easy top use app with plenty of clever features. Customer support is also super quick and helpful. Nikola, in particular, has been very helpful with my queries.

Totally Hooked Ltd
United Kingdom
4 months using the app
November 17, 2018

I enjoy this experience, amazing app, everything is working right, i think could be very helpful to retarget the clients.

yoyi'store
Ghana
4 months using the app
February 25, 2016

Perfect, Just perfect!!!
I love it!

Olilly
Belgium
4 months using the app
March 1, 2019

Excellent customer service. Omnisend support usually responds within a timely fashion with accurate knowledge to solve an issue.

Self-MadeApparel
United States
4 months using the app
January 10, 2018

Definitely one of the easier platforms for email marketing.
Worth 10$ a month

Volerro
Canada
4 months using the app
November 13, 2018

I really liked how easy it was to put together a newsletter. A very intimidating and overwhelming project for a small business owner, the process with Omnisend was extremely simple and easy to understand. In the end I got a very professional looking newsletter and it didn't take any coding skills or otherwise extensive computer skills to build!

Infants-&-Insulin-
United States
4 months using the app
Edited June 3, 2021

After 1 day of a bug, customer service help me a lot to fix my problem sending emails.
They stay with me in all the process, and now its going perfect.
Thanks

Sexo Sentido Tienda Erótica
Colombia
4 months using the app