Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

October 30, 2018

I used this app to help me promote my stuff. It did! It is fun an helpful for your campaigns in marketing.

Amaz0nus
Germany
4 months using the app
September 22, 2017

Better than mailchimp - very user friendly - thank you

Horniunderwear
United Kingdom
4 months using the app
January 19, 2023

Received quality customer service today and I am thankful. This is my first time utilizing the software and I am grateful to have the help of the support team.

Fortified Counseling PLLC
United States
4 months using the app
August 1, 2016

Easy to use and lots of options to customize. Definitely would recommend!

Kiss Pink Llc
United States
4 months using the app
July 18, 2018

Works great and looks neat on my website.

Beard Craft Inc
Canada
4 months using the app
March 30, 2023

Great response time and I always get a detailed step by step on how to fix what I am stuck on. Highly recommend!

Hail and Company
United States
4 months using the app
January 19, 2023

Great customer support from Matija!!! Quick replies and very helpful. This app is simple to use and very useful

Vernice Italia
Italy
4 months using the app
June 22, 2020

This app is perfect, so easy to use, and it offers great functionalities in the free plan. I have just sent my first campaign in a few clicks. Thank you!

Lescolton France
France
4 months using the app
September 21, 2022

I am constantly blown away by Omnisends capabilites, not to mention the customer service is incredibly top-notch! Every time I send through a request it is answered in minutes, and extremely helpful. A couple of times now they have sent me a demo on Loom to show me exactly how to do a certain flow. Brilliant! Can't thank you guys enough and so happy I made the switch x

phunkyBento
New Zealand
4 months using the app
Omnisend replied September 23, 2022

Hey! Thanks for leaving a review!

We're extremely happy to see you don't regret your choice. Our support is always here for you, just drop us a line whenever you feel like you're stuck on something important, or would just like to chat. We'll be happy to see you either way ;)

February 9, 2020

Using this app is as easy and efficient as 1-2-3.
I wasted hours with Mailchimp and ShopSync.
Just follow the prompts here snd in 15 minutes you are good to go!

Equine Tack & Nutritionals
United States
4 months using the app