Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
Refine
-
By rating
Great site! I'm still using the trial but so far so good!
I have grown to change my mind on this app. It is really rare that happens too as usually you get what you get. This app is different. Give it time. That is the best advice I can give you about it IF you happen to be questioning it. They come with new features so much it refreshes you and excites your campaigns, and there is support, no matter what, anytime. I don't think they ever not responded. I'm tired of apps not responding and I feel stuck in the fees I've paid without being able to utilize all of the app. That is non-existent here. All in all, I won't move, and I'm growing so much every day and still will remain.
Incredible Pooches
The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!
This is the best and easiest email marketing system I've ever used! I highly recommend it.
Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.
So far very easy to use. Looking forward to the potential business benefits of it in the near future.
So far so good. Had a little trouble installing initially (was using Chrome and I think that had something to do with it - once I tried it in Firefox it worked perfectly!).
I'm new to designing for Email Marketing so we'll see how this goes... It seems like it will be fairly simply to figure out as far as where images and text go. And I love that there are a number of Templates to choose from!
Will definitely recommend it to a friend! Thanks!!
I just started using this app. The the support team has been awesome - very helpful and quick to respond several times now. Much appreciated!
DO NOT GET THIS APP!!!!!
I NEVER HAD PROBLEMS WITH MAILCHIMP
I migrated to this app when they stopped the shopify integration and now SO MANY of my subscribers don't get the emails and these are subscribers who even put our emails in their VIP list. Not only do they not get the emails but they don't even go to their JUNK OR SPAM
HORRIBLE AND THIS HAS HAPPENED MANY TIMES AND THE SUPPORT HAS NOT BEEN ABLE TO FIX IT - DO NOT GET THIS APP - ALSO I ONLY SEND ABOUT 1 EMAIL PER WEEK (not everyday like some websites)
Top Nutrition and Fitness,
We apologize that we failed to provide the experience you deserve. Upon investigating your account, our Deliverability team detected an issue with the domain you were sending the emails from. The issue is now fixed and your emails should reach your subscribers' inboxes.
Xenia from support is reaching out with recommendations on how to rectify the situation a lot quicker with sending to your most engaged contacts, in order to improve your open rates to the average rates in the market.
Customer success team
This was my first time using the app and I found it very easy to navigate and work with. I am hoping it gets me some new orders!