Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 26, 2022

The setup of Omnisend was very easy and I am not a techy person. I had some trouble testing the Double Opt In feature so I reached out to Omnisend support. Kristina was quick to respond and so helpful. She tested end to end and sent screenshot confirmation that the feature was working. Each email exchange was very quick with very little wait time and Kristina was so plesant and professional.

KSK Wellness
United States
7 months using the app
February 9, 2024

Omnisend is a great and very useful app.

I am also here to say that I had two issues so far, and thanks to the amazing support it was resolved only within a few hours. Murat Beran has been extremely helpful, responding to me very quick, resolving my issues and questions immediately.

Thank you for the great service! I am looking forward to making more sales through omnisend.

Way Out
Netherlands
6 months using the app
January 9, 2024

Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.

Nobineck
China
6 months using the app
March 12, 2018

Jeeez...where have you been my whole life?!

Ode Eternal Beauty
United States
7 months using the app
October 18, 2023

Matija gave me an amazing support!

Global Urban Jewelry
Denmark
7 months using the app
March 11, 2018

At this minute I am very happy with this addition to my Shopify store

Truly Be Skincare
Ireland
7 months using the app
Edited September 19, 2018

Omnisend is a very great app to have. Extremely simple, clean and support is great. There are many apps out there, if you are just getting started then we would recommend using Omnisend just for the easy to use interface. Thanks

A Woman’s Touch
United States
7 months using the app
April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Halıcızade Halı Kilim
Türkiye
7 months using the app
November 30, 2015

Great app! Professional easy to use templates and services. Love it!

Historystones
United States
7 months using the app
December 23, 2021

I have just started using this app in connection with shopify and was amazed about how easy it was to create our first email marketing campaign. We'll see how it performs from now on, but we started on the right foot.

Mascarillas y Productos Esthemax en México
Mexico
7 months using the app