Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 24, 2020

I tried a few other apps previously. I must say this is by far the most user-friendly app! Omnisend helped me with a fast setup of an email workflow plus sent a campaign in a matter of an hour! Perfect for small business or start up who doesn't have a long email list yet.

I enjoy how the templates are set in placed and you can easily add products to your email templates via the app. No need to upload images, copy and paste links etc!
I think as i grow i will definitely continue using this app!

thank you!

www.officiallygood.com

Officially Good
Singapore
5 months using the app
February 23, 2016

I just wanted to let you know that you guys are awesome! With the help of Soundest I got my first sale in the launch day. I used to work with Mailchimp but your app looked so easy to install to my Shopify store and had so powerful and easy to set up features that I couldn't help but gave it a try. And I never regretted it!

I had about 4k list of pretty unengaged followers and my store was just about to launch. My first email was just me introducing the new venture, second email was showing some of my products and third one was announcing the upcoming launch. I use your free version for now so I used pretty much all the limit (about 13000 emails) and my open rate was from 7% to 13% and click through rate was below 0,25%. But! It didn't disappoint me at all! First, I like to communicate with my audience and I got about 10 people who emailed me back saying they were waiting for our launch. Second, within seconds I created a segment made up with people who opened my previous emails which was about 600 people total. So in the launch day, when I sent the final email to the segment I mentioned earlier, I got more than 50% open rate which ended up with about 50 people visiting my website and voila! my first sale!

So thanks a lot for what you do. I will recommend your app to everybody interested in eCommerce that I know.

Brad

Woodnax
United States
5 months using the app
September 15, 2021

I am beyond happy after being able to create my first email marketing!!
Thank you guys for make this tool available and making it so easy to use!

Sweet N’ Flowers
United States
5 months using the app
September 29, 2019

This app is very user-friendly for those new to email marketing. I just sent out the first campaign to promote the latest release!

Si Obi Nation
Canada
5 months using the app
November 30, 2016

Super-easy to use. takes me less than 10 minutes to setup my first campaign

Milk Saver
United States
5 months using the app
July 8, 2016

I love this app! It really allows you to customize everything to showcase yourself, and your brand exactly how you want it! Thanks Soundest!

Lady Scorpio
United States
5 months using the app
December 18, 2018

Omnisend makes it really easy to create email campaigns. Their templates allow plenty of customization and are easy to navigate. Overall great experience!

Gizmo Theory
United States
5 months using the app
August 26, 2016

This app is exceptionally good. It is very easy to use. I really like the automated series of emails that I set up for my customers. The reporting features are good, and the support I received when I had questions is excellent. I took the paid plan for a very reasonable charge. They also plan to expand their features.

Plum Beadacious
United States
5 months using the app
Edited August 1, 2020

The app is excellent and seamless! Great customer service that is responsive and communicates well!!

Green And Purple Smoke Shop
United States
5 months using the app
Edited September 9, 2020

It's really complete :) With I have fixed the problem that I have with anothers. You can delete the logo of them to make a really professional design.

matchy.es
Spain
5 months using the app