Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

June 25, 2016

Really impressed so far. After a few hours I have been able to design really cool newsletters and found there was enough choice to really personalize it.

I don't have anything negative to say and I am looking forward to working with Soundest.

Lovefurnitureuk
United Kingdom
4 months using the app
November 12, 2023

It's a fantastic app, advanced but easy to use. The support is outstanding, super fast, Karine was very patient and helpfull.

Moodelia
Spain
4 months using the app
Edited January 28, 2019

ClubVest.com has been in business since 1992, this app was easy to set up, easy to use, verified email is a great way to update customers & this tool makes it easy even for beginners.

Club Vest Biker Motorcycle Apparel & Accessories
United States
4 months using the app
July 19, 2018

Great experience so far!!! Recommended!!!

For Glitz And Giggles
United States
4 months using the app
July 26, 2022

Fast support they are very helpful and the app overall seems very nice, can highly recommend for those who are looking for a good email app!

Nova Pets
Germany
4 months using the app
February 10, 2022

Always a great support from Daryna and other team members. Great integration with Shopify, convenient segmentation. Automations and campaigns work exactly as promised. Would like more flexibility in embedding signup forms - that's in my opinion biggest disadvantage. Hope Omnisend will add this functionality as they have added many new features since we using them for 2 years.
Otherwise nice app satisfying all major needs you expect from email software.

High Performance Triggers
United States
4 months using the app
January 31, 2020

the support experiene was great, fast and amazing! good job guys, really is the best app that I used it.

SumSano
Brazil
4 months using the app
June 17, 2020

Super goeie app met heel snelle help desk. Werkt heel gemakkelijk en heeft een mooie lay out .

www.bykim.be
Belgium
4 months using the app
July 23, 2023

I've been using Omnisend for a few months. I had previously been with Klaviyo but someone in a group I'm in highly recommended Omnisend for it's ease of use. Since I am a small one person business and didn't need all of the fancy stuff that Klaviyo has, I decided to switch. I've been very happy with Omnisend because it has a nice clean dashboard and interface, the forms and automations are easy to set up, my email campaigns are super easy and the customer service is very nice and helpful. Today Kayque answered a question I had about pop-ups which I appreciated. My email list is finally growing too which didn't happen as quickly on other platforms. This is the 5th email provider that I've used and I think it is the best one for me and I highly recommend it!

Little Splashes of Color, LLC
United States
4 months using the app
Omnisend replied July 25, 2023

Well, looks like Omnisend swept you off your feet and gave you the email love you've been searching for! From one-person business to email success, we-ve got you covered! Happy emailing, and keep on rockin' that growing email list! 🚀

May 6, 2018

Great App. for Marketing. Shophfiers should use such apps. Thanks Omnisend team for developing such app

Ventura Shoppers
Australia
4 months using the app