Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

May 27, 2022

I've been setting up some automation streams and one form. Most functions work pretty well, and some smaller issues were fixed with the help of the support team. Great support from Daryna - thanks a lot!

CONSCI
Germany
4 months using the app
October 30, 2018

Just did my first newsletter I have used many different email marketing program but this was beyond easy such a joy to use
I even started getting carried away with the customization
loved it
Later i'll be tackling my first automation mailing

Big Badda Boom
United Kingdom
3 months using the app
May 27, 2022

I have been through almost every email service provider. Honestly, so far this has been my favourite. I've been on support A LOT! They probably all know my name by now lol. Baarath at Omnisend is an absolute star. The guy was so kind, so helpful, and literally took me step by step by step to sort out my automation. He stayed on chat and waited for me to finish each step and tested as we went along without leaving me hanging 20 minutes in between interactions. What an asset to the Omnisend team he is. Five stars to him! Thank you Omnisend!

Candy Hackers
United Kingdom
3 months using the app
March 21, 2019

I was looking for an email marketing campaign and they are awesome! They answered my questions within seconds which is very important with my limited time! VERY HAPPY!

DropMethod
United States
3 months using the app
March 31, 2018

Awesome app! Highly effective I recommend it to everyone.

Canchola
United States
3 months using the app
Edited May 7, 2020

So easy to use! Countless variations on design made it easy to get the look and feel I wanted for my campaign. Give it a go, it's free option is perfect for me right now!

Jelly Button
Australia
3 months using the app
September 5, 2017

Very easy to use compared to mail chimp. I really like what this has to offer!

Milliondollar Shoe
United States
3 months using the app
June 3, 2022

Very user friendly. I am not the best at this stuff but Omnisend made it very easy! Highly recommend.

Waiwaolani
United States
3 months using the app
April 1, 2021

perfect email automation app, couldn't ask for more. I just hope you can make the free plan to include abandoned cart as well even for small number of abandoned cart customer emails only.

ozonedecor
United States
3 months using the app
July 27, 2018

a like the wind chat support! never get support faster

Kameramotiv
Germany
3 months using the app