Reviews (6,018)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 21, 2018

I'm using this app to welcome new subscribers and promote new products. There's a brief learning curve, but easy to follow once it's mastered.
The email and newsletter forms are extremely well designed and save a lot of time. I would highly recommend it to anyone to entice new customers.

Enchanted Shadow
United States
3 months using the app
February 19, 2018

Excellent Service 5 stars I advise you

Mami Mommy
Israel
3 months using the app
April 17, 2018

https://www.thefuturecycle.com/collections/all

Thefuturecycle
United States
3 months using the app
July 19, 2021

I love this app! It has been extremely user friendly and easy to navigate through initial setup of automations and forms.

PrayUp BossUp GoalUp
United States
3 months using the app
June 1, 2016

Very Nice, thank you very much!!!

Htshop68
Vietnam
3 months using the app
February 24, 2022

I used this app to help me with my email marketing. They have a simple builder and nice templates to build a good email. The support is also excellent and Bassma really went out of her way to follow up on my queries.

Home And Trends
South Africa
3 months using the app
January 5, 2019

One of the best email/contact apps I have ever used. It is very easy to use and has been a great help in promoting our business.

4 Corners Concealment
United States
3 months using the app
April 20, 2018

Awesome app - super smooth and easy to use! Love it!

Strangers In My Car
United States
3 months using the app
July 28, 2022

Baarath and the rest of the customer service reps I interact with have been so helpful! Love that they send demo videos and are available 24/7. Still getting use to this app but their customer service teams is very helpful.

iLevel Lab
United States
3 months using the app
April 17, 2023

This was my first experience using Omnisend and their Live Chat feature. Andres responded quickly provided visuals on how I could remove content in the footer of my email. Overall the app is user friendly and has a great support team.

CaliWu
United States
3 months using the app