Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 2, 2018

So easy to use! I wish I found this app much sooner!

Mommietees
United States
4 months using the app
Edited February 20, 2019

I use this app to notify my subscribers special deals throughout the month. Quick and easy to use.
Curtis Has The Worms

Curtis Has The Worms
United States
4 months using the app
January 5, 2024

Omnisend is to me the best email marketing tool. I've used four so far, and Omnisend is definitely my favourite.

It is user friendly, has features that were missing from tools I previously used (like sending an individual computer generated discount code to new subscribers), and my opening rates are higher. (This is also due to me writing better emails I'm sure, but I I truly believe that Omnisend helps).

There is also a great support team there to answer any question you may have.

Miss Valkyrie
United Kingdom
4 months using the app
May 29, 2019

Non-existent support, in my case they have not answered me. The automation for abandoned carts is not working, the mails are not received

Sali Bazar
Spain
4 months using the app
Omnisend replied May 30, 2019

We apologize you did not get a response on time. Our service provider reported a problem where some of our emails were not delivered to our clients within the past few weeks. We can assure that the issue has been resolved as of 29th May. Our Customer Support Team reached out to you in a separate mail, please respond to us and we will find the best solution to your situation!

Edited May 25, 2020

MUITO BOM!! CUMPRIU COM TUDO QUE INFORMAVA! VALE MUITO A PENA! INDICO A TODOS! VAI PRA CIMA QUE É SUCESSO! baixe agora!!

America Compras
Brazil
4 months using the app
April 28, 2015

Great app! I would recommend it to anyone. Super easy and user friendly.

zzambi.com
South Africa
3 months using the app
May 7, 2018

love it and so easy to use! Glad i found it while trying to improve my online shop

Vanys Shop Of Treasures
Canada
4 months using the app
December 21, 2018

Does everything you need and more, fantastic customer support ! Will continue using this app! Better than mailchimp.

Fit Grounds
Bulgaria
4 months using the app
Edited September 29, 2020

Application is straight forward. Fairly easy to set up. Had a minor problem but customer support fixed things up. Quick, friendly response is what I need and what I got. I think I will extend my trial.

GrowGreatPlants.com
Canada
4 months using the app
April 22, 2019

I had a little bit of difficulty receiving the verification email, but Nina helped me with the tech support I needed. She was very helpful and extremely quick with her email responses. Email campaigns are a breeze with OmniSend. Thank you!

Dandelily Boutique
United States
4 months using the app