Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

February 28, 2024

Baarath helped me resolve issues I had with ease and made sure to follow me up.. highly recommend !

NavyBaby.shop
Australia
3 months using the app
March 13, 2024

It's a wonderful app with a very clean interface. And the customer support is exceptional. Thank you, Dilara for helping me out. I was really amazed by the customer support.

Vistic Homes
United Kingdom
7 months using the app
May 10, 2024

best one so far, very easy set up it's just amazing!

TRADINGSUSA
United States
4 months using the app
Omnisend replied May 13, 2024

Hello there,

Thank you for your review! We're delighted to hear that you found the setup process very easy with Omnisend. We strive to provide a seamless experience for our users, and we're glad you found it amazing!

If you have any questions or need assistance, feel free to reach out. We're here to help!

March 5, 2024

So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!

Gifternaut
United States
12 days using the app
May 26, 2024

Omnisend is incredibly easy to use, and their customer support is excellent. Dilara, in particular, has been very friendly and responds quickly to any questions I have. Highly recommend!

AFERIY US
Hong Kong SAR
About 1 month using the app
Omnisend replied May 30, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find Omnisend easy to use and that our customer support has been excellent. We appreciate your recommendation and are here to support you every step of the way.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

April 15, 2024

Thank you for your help today Luiz on helping with my landing page! Really appreciate it!

Neicey's Jewels
United Kingdom
3 months using the app
Omnisend replied April 18, 2024

Hi there,

Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out.

We're here to help!

May 15, 2024

First of all, thanks to Mr. Deniz. It is a very successful application.

Bedpark Home
Türkiye
12 months using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your feedback! We appreciate Deniz's contribution and are delighted to hear that you find the application very successful.

If you have any questions or need further assistance, please feel free to reach out. We're here to help!

April 23, 2024

It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.

Loopidoo
China
26 days using the app
Omnisend replied April 25, 2024

Hello there,

Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support.

If you ever need further assistance, feel free to reach out.

May 8, 2024

Luiz at ominsend was a great help. My query was dealt with quicky and I am very happy with the service I recieved.

Vinegar Hill
United Kingdom
About 2 years using the app
Omnisend replied May 13, 2024

Hello there,

Thank you for your review! We're delighted to hear that Luiz provided you with great assistance and that your query was resolved quickly. Your satisfaction is important to us, and we're glad to have provided you with excellent service.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

April 14, 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

AstekahCoaching
United States
9 months using the app
Omnisend replied April 18, 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.

We appreciate your support!