Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

January 4, 2023

Didn't think it would be that simple, but I asked something on the chat and got a helpful response from Andrés in literally 1 (one) minute - stunning! Love the app and the support!

RESHRD
Poland
About 2 months using the app
March 20, 2019

I did an email campaign and it was surprisingly very easy. Flawless execution. I would definitely recommend.

Unusually You
United States
About 2 months using the app
August 24, 2020

We selected Omnisend because of its native integration with Shopify. You can drill down to see what all our customers are doing on our site and target them based on their purchasing behaviour. Almost went with Klayvio for the back in stock alerts feature, but Omnisend has the better price and ease of use. Nice addons like gift box and scratch card. Their support is excellent as well, quick and reliable.

Thread and Maple
Canada
About 2 months using the app
September 20, 2019

This is a wonderful app! It handles all of my email subscription needs and is super easy to use. I've tried a few but Omnisend is the best!

Enchanted Sparrow
Canada
About 2 months using the app
July 7, 2016

Very easy to use it. Plug n Play App for email marketer

Your Online Jewelry Store
Canada
About 2 months using the app
February 23, 2018

Great app! Love how simple it is.

Moonwake Clothing
United States
About 2 months using the app
June 13, 2019

Serge never reply to my emails______________________________________________________________________

FreshTone.US
United States
Over 4 years using the app
Omnisend replied June 14, 2019

Hi Mohammed, so sorry, that you did not get a response on time. Serge was not on the shift and another agent should have stepped in. Xenia now responded to your query. Can we recommend you reach out via our in-app chat next time, you will definitely get a response much quicker! Sorry again.

September 25, 2014

Absolutely amazing app. Can't believe its free. Literally had an e-blast sent to my database within minutes. It was very easy to export my mail chimp list and upload it on Soundest.

tease tea
Canada
About 2 months using the app
Edited July 28, 2018

Just got this app. First experience is awesome. Very friendly and easy to use for all my customers at turningear.com. as compared to other email programs out there, this one seems very promising... Thanks!

Turning Gear
United States
About 2 months using the app
December 5, 2022

The support from Omnisend has been amazing!! I love the chat option and they responded to me very quickly and resolved my issues perfectly.

Blanche + Co.
United States
About 2 months using the app