Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 23, 2023

I've been using Omnisend for a few months. I had previously been with Klaviyo but someone in a group I'm in highly recommended Omnisend for it's ease of use. Since I am a small one person business and didn't need all of the fancy stuff that Klaviyo has, I decided to switch. I've been very happy with Omnisend because it has a nice clean dashboard and interface, the forms and automations are easy to set up, my email campaigns are super easy and the customer service is very nice and helpful. Today Kayque answered a question I had about pop-ups which I appreciated. My email list is finally growing too which didn't happen as quickly on other platforms. This is the 5th email provider that I've used and I think it is the best one for me and I highly recommend it!

Little Splashes of Color, LLC
United States
4 months using the app
Omnisend replied July 25, 2023

Well, looks like Omnisend swept you off your feet and gave you the email love you've been searching for! From one-person business to email success, we-ve got you covered! Happy emailing, and keep on rockin' that growing email list! 🚀

Edited July 1, 2022

I really like this app, lots of templates to choose from & great automations. If you need customer support they are really helpful and knowledgeable. I like the live chat as you can get your questions answered immediately. Thank you Olesia for your help today :)

Starburst Interiors Limited
United Kingdom
4 months using the app
February 4, 2016

Installed it yesterday. There are a few missing features which supposed to be released soon, like signup forms according to traffic sources, or according to user's device etc.,
I did check a few other (very similar) apps before I installed this one, and overall this app is GREAT!
Very easy, intuitive. you can create beautiful designs..
And above all - their support is awesome.
Highly recommended!

Sensibo
Israel
4 months using the app
April 20, 2023

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

Monkey Bandit kids
Canada
4 months using the app
July 2, 2018

Great app. We like it enough and wish to have more apps like omnisend

Basmalls
Nigeria
4 months using the app
May 25, 2023

We installed like 10 different marketing apps and Omnisend was the best "bang" for the buck. These guys and gals have went out of their way helping us get all these set up. We have delt with Baarath and many others via live chat and email. Always fast to answer and the questions are always solved.

DIY Retro Arcade
United States
4 months using the app
Omnisend replied May 26, 2023

Ahoy there!

Thanks for taking the time to leave us such a glowing review. We’re thrilled to hear that Omnisend was the best solution among all the marketing apps you tried. And we’re even more thrilled to hear that our Support Team knocked your socks off while helping you get everything set up! If you ever need any more assistance, you know where to find us - we’ll be fast to answer and solve any questions you have.

Thanks again!

December 19, 2018

Very clean and easy to navigate dashboard. The app overall is very easy to use and works like a charm.

SQUATATA
Sweden
4 months using the app
May 15, 2018

easy to use works as it should, would recommend

Mb Home Window Coverings
United Kingdom
4 months using the app
May 22, 2018

Nice app ! Very professionnal instance, try it now !

81supreme
United States
4 months using the app
June 9, 2016

AMAZING App! Easy to use and AWESOME templates to work with!!! LOVE, LOVE, LOVE this APP!!!

The Tie Headquarters
United States
4 months using the app