Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 13, 2017

Great tools with great support!

Cherish An
United States
4 months using the app
July 19, 2018

I'm sure this entry service looks great

Envioshoptrend
Colombia
4 months using the app
September 20, 2016

Easy to use and understand, great app

On The Mark Deals
Canada
4 months using the app
June 22, 2019

I used the Email Marketing so far, it's very easy and so quick. I look forward to sending more Emails and checking out the other features. Thank you

LIMOONA.CO.UK
United Kingdom
4 months using the app
January 14, 2016

This app is a must have for those in e-commerce. E-mail marketing has never been easier. Flexible templates, customizable campaigns, and an excellent support team to top it off. I highly recommend it!

Stash Riot
United States
4 months using the app
April 18, 2018

This app is amazing!! I've tried and tested sooo many before stumbling upon this gem. It's super easy to use and customizing automated emails is a breeze!

Tee Vision Shop
United States
4 months using the app
June 2, 2016

Great app to work with super fast responding when you have any problem.
Highly revommended

Second Handmobiles Com
Indonesia
4 months using the app
October 15, 2023

Love Omnisend! Soo much easier to use than Klaviyo from my experience and I really appreciate the easy access to customer service. Happy to keep working with them for my new business.

Soul Spheres
United States
4 months using the app
December 3, 2018

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CozyBuy
China
4 months using the app
December 15, 2021

Not beginner friendly AT ALL! I couldn't access the full visual of what I was editing. It's not clearly simple to send to one subscriber as oppose to ALL subscribers.

A Fresh Start New beginnings
United States
4 months using the app
Omnisend replied December 15, 2021

Hi there, thank you for your review!

We're sorry to hear you faced difficulties while working on the email. Our support team representative has reached out to you to walk you through the process.

Feel free to contact us at support@omnisend.com whenever you need a helping hand. We are here 24/7 for you!