Omnisend Email Marketing & SMS , 5,666 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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We are so pleased as start-up company with the Omnisend email marketing app and more. Most important is the very helpful and friendly support. A whole team is answering your questions within minutes and they stay by your side till the challenge is solved. You can start with the free plan and grow to the other paid plans, as you grow your own company. Above that, the paid plans are very reasonable in price. 100% recommened by Mr. Chill & Mr. Fluffy Company. Thanks Omnisend Team. Mr. Chill & Mr. Fluffy a.k.a. Dado & Peter
Omnisend and Shopify each point the finger at the other when a bug in one of their systems (or connecting API) resulted in a purchaser receiving two automated abandoned-cart emails from Omnisend after the purchaser completed submission of a paid-up order on Shopify. Inexcusable, and Omnisend support still won’t help help troubleshoot or fix the problem
We apologize for making you feel this way.
It seems that the issue occurred due to the fact the email address was used when triggering your Abandoned cart automation, while the order was placed with the phone number only. Omnisend is an omnichannel app, and we use an email address or a phone number as unique identifiers of the contact in our system. This way, our customers can switch between the channels and provide their customers with an omnichannel experience, so they could be contacted in the way they prefer.
We have a solution for you! To prevent such an issue from happening in the future, we recommend making an email address field as required when placing an order in Shopify.
I used this app to send discount code to email list and was very easy to use and good templates. Would highly recommend
Really helps out a-lot with email marketing! great customer service and easy to use and learn platform
Honestly, after trying Active Campaign, Benchmark, Mailchimp, Sendinblue and some others, Omnisend is for me at the top level. Because of his simplicity to use and ver very good connection to Shopify !
Absolutely one of the most incredible things my store has ever seen. Just got me to my first almost $2K day in the whole 2 years my store has been running! I absolutely love this app so much and it makes email easy and not scary at all!
The tools are easy to use and understand
So excited! Very easy to use and compared to other apps, this is by far the best!
Thanks Soundest and please dont charge!!!
Super smooth setup for my first email campaign. One of the easiest integrations I have experienced with Shopify.
I'm using this app not only to help with my automate emails, and write newsletters, but to also generate more leads. It's very user-friendly and helps you step-by-step along the way. I highly recommend it!