Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 28, 2023

I am new to Omnisend and transitioning from a few other apps- this can be an overwhelming task especially in the middle of busy season. Marketing is daunting on it's own for small business owners and I had QUESTIONS! Kamilia was patient, kind and answered everything in detail while providing more than i asked for. The app itself seems to be well designed and I look forward to exploring it more. So far so good, top notch customer service is something that I look for because sometimes you just need a person to help, not a bot.

Andra
United States
2 months using the app
November 21, 2021

Easy to use, fast and quick to customize, so far really good, will revisit later in case I find any issues. Thank you guys!

MicroDOT Dealers
United States
2 months using the app
November 21, 2021

Love it, it is now installed in two of my stores, easy to customize, love it, something that my store needed for a while. Thank you guys!

Micro DOT Helmet Co
United States
2 months using the app
June 2, 2018

good so far. need to see what it can really do for me

Roulette Spin
New Zealand
2 months using the app
January 25, 2018

Great tool! Makes a lot sense to use it for your shopify store!

The Cheap Watch Store
Austria
2 months using the app
June 27, 2016

It's a good app, with a lot of option for e-commerce.

newgiftemporium.com

New Gift Emporium
Hungary
2 months using the app
May 6, 2019

Great service and fun and interesting designs... So many more options than my previous company!!!! SO much thought and consideration about my company and helping me grow.....

Benj
United States
2 months using the app
January 19, 2022

Great customer service from Kristina! Written and video instructions that solved my problem in a minute.

Kässä Kirppu
Finland
2 months using the app
July 16, 2018

nice app.love the amazing templates

Taimi Shop
India
2 months using the app
April 4, 2018

I like it better than mailchimp. It is more streamlined and user friendly! Great app!

Deepdellsoaps
United States
2 months using the app