Reviews (6,019)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

December 13, 2016

Good app, well made and easy to use !

Fitness Premium
United Kingdom
About 2 months using the app
September 6, 2020

Easily the best and most user friendly email app I've used. Comes with stats on how much money its made me back and all that. Highly recommend. It's $20 a month for a decently active store like mine

PixFits
United States
About 2 months using the app
July 23, 2017

really easy to use - great tool.

Strange Fruits Bazaar
United Kingdom
About 2 months using the app
September 23, 2019

Really cool app, very simple and useful ! And excellent connection with the shopify store… Go go go !

Les Editions de Juillet
France
About 2 months using the app
June 27, 2022

Kamilia was very helpful today! she gave me a 30% discounts for 3 months after helping with some support requests. Double happiness! Love Omnisend its an insane bit of software

Phurnished
Australia
About 2 months using the app
April 28, 2018

Wasted 4 hours of our time creating a campaign to only know that our account had been suspended and we can not send the email to our subscribers. We chatted with their team and were told we needed to check on the subscribers and see who is old and who is inactive? Really? We followed their magical and so-smart technique of filtering who is old and inactive and that gave us 90% of our subscriber are old and inactive!!!! Our site hasn't even been one year but the emails we have been collecting are old and inactive. So stupid!!!

Rectangle Com Sa
Saudi Arabia
About 4 years using the app
July 28, 2020

not sure, but for my first test, it work nice even im using free plan, recomment, not bad, ez to use

TheFrozenBear
Malaysia
About 2 months using the app
April 28, 2018

Awesome app!
Really helpful and easy to understand and use!

Mi Sports
Brazil
About 2 months using the app
February 8, 2019

I have used many email marketing apps and this one has been the easiest to use. The interface is smooth and dynamic.

Top Ten Eco
United Kingdom
About 2 months using the app
Edited February 27, 2021

easy to use. it has some cool features that don't apply to email marketing only, for example, live view where you can see exactly which page are visitors looking at and in which order. really satisfied

Kitchen Masters Store
Serbia
About 2 months using the app