Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

June 16, 2022

I always get nervous about how fast of a response i'll get, but Nikola was quick and answered my question in no time!

Crescent Star Creations
United States
2 months using the app
October 15, 2020

im a newbie to email marketing this was relatively easy. still a big learning curve with the new lingo but this is a great software to start with and easily able to create content.

isellglass shop
United States
2 months using the app
May 3, 2018

Great Support! I just started but i hope this going to work perfectly!

Exo Decor
Dominican Republic
2 months using the app
January 30, 2019

This app is fantastic. I used to use Mailchimp but Omnisend is way easier to use. It makes the all email marketing feel like a piece of cake.

Platinum Hair Bundles
United States
2 months using the app
Edited January 20, 2023

Kristina from Omnisend helped me with all the issues and was very kind!!based on her I rate Omnisend 5 Stars!! I wish all Apps would have helpful support like Kristina from Omnisend!!!

Giorgio Milano
United States
2 months using the app
Omnisend replied January 9, 2023

Hello there, we are really sorry for the troubles you have faced. We passed the query to our billing team so they could help you with resolving it.

Edited September 27, 2019

I used this app recently for the first time the campaigns have boosted sales & revenue significantly Thank you Omnisend

Print Art Wholesale
United States
2 months using the app
June 22, 2017

This has been a really useful mail and marketing app with great looking templates. It has really helped us stay in touch with our customers! Deanna Burks, Owner, Deanna Burks Design. deannaburks.com

Deanna Burks Design
United States
2 months using the app
Edited November 28, 2018

I used this app for my email marketing! The first hands-on experience was very good and they have made everything very easy and straight-forward. Would recommend! :)

Please check our webstore and subscribe to see what our marketing emails look like!

https://www.qpqstore.com/

QPQ Store
Finland
2 months using the app
Edited February 28, 2020

Excellent software because it is based on usage not contacts. Most of these were all based on contacts and when you dont send out many emails but once or twice a month, it got really pricy. I believe in emails but I also believe that our open rate is high because we dont constantly blast people. Great software because it also plugs into many other platforms like Zapier and specially smile.io.

Give Back Guru
United States
2 months using the app
January 9, 2019

This is a great product, adds professional touch to your campaign. Had some trouble using it on iOS but works fine with windows, chrome

Freckle Dog Ecommerce
Australia
2 months using the app