Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

December 28, 2022

We are very satisfied with the product. Alos Omnisend offers a Great Customer Support! Many thanks for this

BERLIN EAR GUARD® OHRSTÖPSEL SHOP
Germany
About 1 month using the app
November 17, 2022

I have just installed the App and it seems to be working well. I hope it will greatly improve conversions on my store. It is very easy to work with even without guidance

Eurekaonline
Malawi
About 1 month using the app
January 2, 2019

I have been testing this for a day and I like what I see so far. I was looking for an affiliate marketing app but I dont seem to find this functionality.

Home Therapy Shop
United States
About 1 month using the app
December 4, 2016

The best, helped me step up my funnel system in ways i didn't even know where possible. WAYYYYY better than mailchimp and actually solved email marketing for my ecommerce shop

Modernmajestic
United States
About 1 month using the app
September 17, 2023

Omnisend is probably one of the best, if not the best apps on here. The customer service is phenomenal and super fast. Any technical problems that I may have with setting up my email, figuring out how domains work, or asking any questions. The support team working here is glad to help you out. Today I wanted to ask a question about verifying my domain settings to my store, and I was helped by Karine. She showed me step by step how to go about fixing the problems with easy wording and pictures as well too so I could get a better understanding. She also gave me more information about creating my business email. Overall, I love the app! Thanks so much to you guys :)

TheYouthClothing
United States
About 1 month using the app
February 18, 2016

Excellent app. Even the free version has so much.

Top Sexy Clothes
United States
About 1 month using the app
Edited May 2, 2023

ho avuto un problema con la connessione dell'app ed il supporto sono 7 giorni che rimpalla il problema tra vari interlocutori senza risolvere niente

Museum Shop Italy
Italy
About 3 years using the app
Omnisend replied May 2, 2023

Ciao! Grazie mille per il tuo feedback sulla nostra app!

We are very sorry to hear about the issue you experienced with the connection, and we apologize for the inconvenience it caused. With this in mind, we're glad to see the problem has been resolved already! Please note that the issue was coming from the changes in your store backend. Anyhow, we are happy to hear that everything is now working correctly!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Buona giornata!

April 24, 2019

I use this app for email marketing as mailchimp in no longer, and actually find it better than mailchimp and very easy to use

The Mum Life
Australia
About 1 month using the app
February 10, 2017

Great service..Very quick to respond to my enquiries

Mahoganyfair
Australia
About 1 month using the app
April 17, 2018

Perfect! Easy to use. Highly recommend

Aletheia Style
United States
About 1 month using the app