Reviews (5,968)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
Refine
-
By rating
This is impossible to use.
After reading the reviews it’s clear it’s not fit for purpose so I will delete it and use mailchimp
I wasted time creating an email for my subscribers only for this incompetent app to say that my email is missing “senders email missing”
Good luck to anyone trying to find out how to add it...its not an option. You cannot click it to add it manually and their info is just about money. Awful.
It's upsetting for us to hear you are thinking about moving on. Our support team is available on support@omnisend.com 24/7 to help you navigate the product, and even the FREE plan users have access to support.
Here is how you can add your sender's email:
1. Navigate on the Profile icon, go to Store settings >> Settings >> Channel settings
2. Click the Add sender's email address button >> enter the sender's email you will use to communicate with your clients >> hit SAVE
3. Once you add the email, click the Verify email button on the right-hand side next to the recently added email address. We will send an email to that inbox for final verification.
And that is it! You add and verify the sender's email once, and then you can successfully use it for as long as you need it!
Some of the very best customer service I have ever received comes from the guys and gals at Omnisend. They reply super-fast and are really helpful. The features are great and they are always adding more. The UI is easy to use, clean and intuitive. For me, it was a no-brainer to choose Omnisend over Mailchimp. You can read all about the comparisons on their website. Killer features for Shopify stores too. Thank you guys!
Excellent application. It takes a short moment to figure how it works because it's very intuitive. I recommend the application for anyone. Thank you Soundset. As a proof I own a shopify store, take a look at my store https://www.azregalia.com
Very easy first time experience, free trial is great, highly customizable interface. I would recommend it overall!
love the mass mailing campaign option - very easy to use.
Omnisend is amazing. Beside having tons of pro features (honestly not that easy to understand for beginners) they have one of the best support team I've ever been across. Do you have specific request for setting up your email marketing structure? No problem, they will help you and if you encounter any problem, they will fix for you, for free.
If I could, I would rate them 10 stars.
Great app. Support staff is great.
A user-friendly app that is great for reaching your targeted consumers. The synchronization with Shopify makes the process seamless.
Excellent, it works very well in my store
Not bad for people who wants to get into email marketing. Provides clear instruction how to set things up.