Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited December 22, 2018

I'm using this app not only to help with my automate emails, and write newsletters, but to also generate more leads. It's very user-friendly and helps you step-by-step along the way. I highly recommend it!

Constant Creations Co
United States
About 2 months using the app
October 26, 2023

its really great

mia fia
Ireland
About 2 months using the app
July 18, 2014

So far Soundest has been a great app to use. It's efficient and user friendly.

Spit Braai Gourmet Queen
South Africa
About 2 months using the app
Edited September 6, 2019

I wish there was a way to just write a simple text design email pulling the products and text links, also there is a MAJOR bug! the product price is shown with a comma for USA instead of a period, so it looks like $50,00 instead of $50.

Many people are on google and google blocks images in emails marketing. so i would like to test text only emails with hyperlinks imbedded thanks- bill

Mckim Photography
United States
Over 3 years using the app
June 25, 2017

I have used this to send out a couple emails by now, and I must say, it is very user friendly and easy to use. The interface for email creation is very diverse and offers us a huge range of options for our email campaigns. There are a few bugs when I try to click some buttons, but thats absolutely not a reason to give this app anything but 5 stars!

For a free platform, this is in the top of my list of Shopify apps that we use here at Clover Brand Outdoor Supply Co.

Clover Brand
United States
About 2 months using the app
October 2, 2018

Pretty good, they have some great pre-made templates out there. Much better than the competition. Thanks.

Bellevinci
United States
About 2 months using the app
January 30, 2019

This app is really good for beginners. Easy to use and they have more features. The customer support is also very helpful. Great job!

Laces&Curves
Philippines
About 2 months using the app
May 12, 2022

I'm not one to typically write reviews. However, Omnisend is one of the best email marketing tools I've used to date. I've tried a number of them too. Really simple to use, gives a really neat activity log on what actions people take in my store to see what people are adding to their carts and various other activities, on top of the emails just being in general a great design with little effort. :)

The Baker's Life
United States
About 2 months using the app
September 5, 2020

Wow! I am disappointed in myself for waiting so long to send out an e-letter for my business. What I thought would be a daunting task turned out to be fun and with ease. Thanks, Omnisend!

Glenn, Day Five Art

Day Five Art Gallery
United States
About 2 months using the app
April 15, 2020

As the MailChimp broke up with Shopify, we have to use a new email tool. omnisend is a good choice. Online customer service is in time.

selpic
United States
About 2 months using the app