Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

June 7, 2017

Just start. So far so good. Very easy. Specially like to pick product from website.

Elescator 2
United States
About 2 months using the app
June 30, 2017

At first I thought it would be more complicated of an option than I needed. But Soundest made it so easy to make high quality mailing for your ecommerce store that I appreciate the level of detail available to me. Emails looks very professional. It pre-fills lots of your store data, which makes designing the email even more simple.

Pure Research Oils
United States
About 2 months using the app
June 20, 2023

Omnisend is very user friendly and offers enough premium features to get started without having to pay compared to some companies charging right of the back. Salma is very helpful when answering questions. She goes above and beyond.

LifeConsistency
United States
About 2 months using the app
November 29, 2019

I just did my first campaign & it was seamless! We are so excited to see the outcome for this Blackfriday!

Littles in lace
United States
About 2 months using the app
April 9, 2022

We love Omnisend! We have used it for some years now and have been happy with our experience ever since. It needs a few improvements on the SMS end to be truly perfect

Park Candy
United States
About 3 years using the app
November 28, 2023

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

2THEWORLD
Canada
About 2 months using the app
September 2, 2021

Greatest mail marketing service EVER! The Best Support team EVER! Love these guys! Thank you for what you`re doing and how you`re doing it!!!

Joiisy Designs
Poland
About 2 months using the app
Edited June 11, 2020

My experience with Omnisend was amazing, I personally would recommend this app to anyone that is in E-commerce its quick and easy to use.

J-One-Fit
United States
About 2 months using the app
May 4, 2017

great app i tried several days,my old customer seeing my email template ,they love it,good deal indeed

Silvercharm
China
About 2 months using the app
April 5, 2022

This app is easily the best thing I've added to my shopify store (second only to my products of course!). The analytics are fantastic, the live view is addictive and the power of setting up forms, automation and EDMs is just too good. If you haven't got this, you are missing out.

Swing Apparel
New Zealand
About 2 months using the app