Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Shitty apps, problems with server, dont lose your time even trying to register
This is impossible to use.
After reading the reviews it’s clear it’s not fit for purpose so I will delete it and use mailchimp
I wasted time creating an email for my subscribers only for this incompetent app to say that my email is missing “senders email missing”
Good luck to anyone trying to find out how to add it...its not an option. You cannot click it to add it manually and their info is just about money. Awful.
It's upsetting for us to hear you are thinking about moving on. Our support team is available on support@omnisend.com 24/7 to help you navigate the product, and even the FREE plan users have access to support.
Here is how you can add your sender's email:
1. Navigate on the Profile icon, go to Store settings >> Settings >> Channel settings
2. Click the Add sender's email address button >> enter the sender's email you will use to communicate with your clients >> hit SAVE
3. Once you add the email, click the Verify email button on the right-hand side next to the recently added email address. We will send an email to that inbox for final verification.
And that is it! You add and verify the sender's email once, and then you can successfully use it for as long as you need it!
I Love Soundest it works the way I want it to and with the templates Soundest has I like the way it looks on my store.
Thanks, Soundest Team
Some of the very best customer service I have ever received comes from the guys and gals at Omnisend. They reply super-fast and are really helpful. The features are great and they are always adding more. The UI is easy to use, clean and intuitive. For me, it was a no-brainer to choose Omnisend over Mailchimp. You can read all about the comparisons on their website. Killer features for Shopify stores too. Thank you guys!
The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful
Excellent application. It takes a short moment to figure how it works because it's very intuitive. I recommend the application for anyone. Thank you Soundset. As a proof I own a shopify store, take a look at my store https://www.azregalia.com
Very easy first time experience, free trial is great, highly customizable interface. I would recommend it overall!
love the mass mailing campaign option - very easy to use.
I've been using Omnisend for a couple of weeks now. It's very simple to use and set up. Customer service has been very helpful. Andrés answered me right away, even on a Saturday night. He was able to give me all the answers I needed right away. Thanks for that! I am still new to this tool and look forward to discovering its full potential.
Great app. Support staff is great.