Omnisend Email Marketing & SMS , 5,694 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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Very useful and fulfilling App!!!
simple to set up and covers everything I need.
Very simple to use and set up! Would recommend to other business owners.
I have no experience with email marketing. Being of a younger generation, ecommerce, social media marketing, etc., are right up my alley, but emails are not. This app made email marketing extremely easy, straight forward, and easily customizable. I was AMAZED by the capabilities they offered for the free version. So much so, I purchased the basic monthly package before I even sent out my first campaign! Amazing application, everybody could get use from this.
Very easy to use. Works Great!
Great support. Easy to use and install. Quick to make email messages and loads of features. Recommend giving it a shot.
So far, excellent. I'm not particularly techie, especially when it comes to email campaigns but I am managing to get set up. The platform is full of useful features and the customer service is second to none. Shout out to Agustin, who willingly helped me through an issue that had most likely been caused by me in the first place. Looking forward to getting more granular with a personalised approach which Ominsend is clearly capable of. Thank you, Agustin and the team.
March 23: Additional shout out to Matija who was super quick on a technical query which was handled swiftly and thoroughly. Importantly the instructions given were easy for me to understand too - after spending so much time researching various campaign platforms - now I am thinking, why would you not choose Omnisend
Awesome app. Very user friendly, and it has great tools. Much better than what we've been using.
It's an amazing tool for easy email marketing of your products. Very simple and innovative. I recommend it to everyone.
This is got to be probably the world's most limited CRM software I have ever seen.
First, they do not have embedded forms, only pop ups and landing pages.
Second, you need to use an app called privy to create an embedded form.
Third, privy sends your contacts to a list, BUT SINCE THEY DECIDED TO FREAKING REMOVE " LISTS" , YOU CANNOT EVEN CREATE A CUSTOM LIST ANYMORE FOR YOUR CONTACTS!
4TH, they charge exactly like klaviyo for what? what functionality do you guys have that klaviyo does not have?
To summarize, they have a good interface design, and THAT IS ALL.
I wish I had never made the move from klaviyo to here, its worth sucking up the horrible design interface on klaviyo but at least enjoy all the functionality they have.
The limits on this app are embarrassing.
We are so sorry you experienced so many issues... You are right, since we moved from lists to smart segments, some of the 3rd party apps still have not updated their integrations. It took us time to hear out all our customer concerns, we have now thought of a temporary solution until the permanent fix is done. Xenia from support will reach out to you with the details.
Thank you for all the feedback, we will make sure our product team is aware of it, so we could make great improvements with forms. As for the pricing, scaling with Omnisend is cheaper than with Klaviyo and we offer omnichannel experience, which lets you communicate to your customers via Facebook messenger, Push notifications, Whatsapp and more!