Omnisend Email Marketing & SMS , 5,665 reviews

great app, easy to create workflows and campaigns, also great automation features, fair pricing and good for scaling

I've worked with Mailchimp for 5+ years with 20+ clients. I was a tough convert since I was VERY loyal to them. But I came across Omnisend and all of the small annoyances that I was feeling with Mailchimp were completely gone!

Amazing customer service (24/7 and get back to you in 10 mins.... that's unheard of in the app world), beautiful design, affordable pricing, I could go on.

Definitely would recommend Omnisend to business owners out there. It takes the guesswork out of email marketing!

Great app. just ensure your emails don't have to many bounces or they will suspend your account. nothing wrong there though. shows they care about there mailserver.

Thanks
Ben
Steel City Lighting

I used this App to automate a lead magnet on my site. So easy and intuitive! Their service is also outstanding.

Simple to use, very user friendly. I've wanted something like this for a good while, but no one product did it all - until now. Pleased I found it!

Note added 13 December. Unfortunately I found that if any of your customers are using Norton Virus protector this site is flagged as a Phishing Site when using the scratchcard template. I advised Soundest and was advised I would get a reply about this in 24 hours. Four days later I asked them again, and was advised that the issue had been passed somewhere else and I would be advised in due course!

I stand by my initial comments, but this is clouding my opinion. Do not use the Scratchcard template until it is fixed. Norton blocks the site and it reflects on your site to your customer. At this stage I am only on the 14 days trial,(8 days left) so may look elsewhere in the meantime.

4 Days later I'm told in an email - Final Update! the problem is fixed. And it seems to be so well done on that. I like the product, but the service levels need to be worked on. Final Update indeed. If they would have said - Thank you for taking the time to highlight an issue that could have shown users of our product in a bad light to potentially millions of their customers, The problem has now been rectified. that would have been customer service. And if there had been a by the way we recognize how this could have looked to your customers here is 3 months free premium services for your time and effort, that would have been customer retention. Never mind!!

I will trial this for a few months - solely because Shopify have validated them. I will keep looking elsewhere however. Nice product generally, customer service and response times are lacking.

Great app so far really helpful and it has a lot of cool features

In one word described as perfect. easy and good app to do email marketing.

Xenia dealt with my problem. Poor customer service, rude and unhelpful. Problem unsolved and left out of pocket.

Has helped tremendously, no need to create marketing lists anymore!

Easy to use. Great features. Easy transition from another provider. Looks professional. Look forward to using it more!