Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited January 26, 2019

it works great. This app helped me to send campaigns to my customers around the world. 100% recommended.

papliot
United States
About 1 month using the app
January 5, 2017

Amazing & easy way to send out newsletters to our customer. They love it. I love it! Thank you so much!

626 Melo
United States
About 1 month using the app
December 30, 2018

It helps with my email marketing greatly and I would highly recommend the app to those looking to recover carts.

Aquatik
United Kingdom
About 1 month using the app
February 1, 2019

Omnisend: Email marketing is perfect, I have been using this app for a while it's a great app so far!

Designers Sales by Ocean
United States
About 1 month using the app
November 17, 2022

I moved over from Mailchimp and much prefer this app. It's easy to use, and the support is great if you get stuck. I use the online chat for support and they answer almost immediately.

Branch Jewellery
United Kingdom
About 1 month using the app
May 11, 2023

We just started to use Omnisend and we are so happy we the new look and feel of our email. The app is very intuitive, very easy to use but if you get stuck with something the 24/7 support is always ready to help you. If you are looking for an email marketing app , I highly recommend you to give it a try.

Moto-Rad
Mexico
About 1 month using the app
December 28, 2018

Very easy to use and the workflow system is pretty nice to follow. I am very satisfied by working with this app and the sales are good as well.

Social Media Officers
Germany
About 1 month using the app
January 25, 2019

The app is a great app. It is easy to use,fast and efficient. I havent had any issues thus far and I intend on continuing with the service.

Aisle & Cays Marketplace
Bahamas
About 1 month using the app
December 8, 2014

So far I'm impressed. I really like the fact it is easy to create a newsletter and pull your products from your store to showcase. The reason I'm not yet giving it a 5 Star Rating is I'm still trying to figure out how many emails successfully get delivered. My open rate seems to be low and when I send myself an email to test it hasn't yet been delivered. Time will tell but right now I think it is an efficient tool.

Southern Zoomer Online Store
United States
About 2 years using the app
Edited January 13, 2019

What a great support team and easy to use application. Everything what i need is include the free price plan.

Thisismyfashiondeal
Netherlands
About 1 month using the app