Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 8, 2016

Still waiting on results and the second automated email to go through... but as far as functionality - this was absolutely great. Easy to modify the template and great for those of us who want to customize the layout and features. And to top it off... the responsiveness by customer support was EXCELLENT.

Prnuniforms
United States
About 6 years using the app
July 17, 2016

Quite easy and intuitive to use.

Naganight
Brazil
About 6 years using the app
August 6, 2018

So far so good ! Super smooth app at first glance it looks more complicated than mailchimp but is 10x easier and has a better work flow. Unlike mailchimp it doesn't feel lagged as far as viewing your performance. Ive seen increases in deliverability with my automated mail cant wait to upgrade to Pro during Q4 :)

Godsofmankind
United States
About 6 years using the app
March 9, 2017

Makes me money and it's a very good return on time spent. Can't criticise.

Alegree
United Kingdom
About 6 years using the app
February 7, 2024

Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.

Contact Coffee Company Ltd.
United Kingdom
Over 4 years using the app
July 31, 2017

Excellent app. Perfect for stores selling physical goods. Layouts are great and allow for a lot of flexibility. We've been using this for months and have never had a problem.

Teemax Online
United States
About 6 years using the app
February 6, 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Makit Takit
United States
Over 4 years using the app
December 12, 2023

Super great service and fast. They even provided me with a personalised video resolving my particular issue. I got pretty impressed by that! I have been working with many services but this exceeded my expectations. Thanks for your hard work!! Keep it up!!

Vezorla
Canada
Almost 6 years using the app
November 22, 2016

After my first time of using Soundest I knew that it would be a great asset to our company needs. It's user friendly and it contains great tutorials. I recommend it to all Shopify customers!

Conffianz
United States
About 6 years using the app
January 16, 2024

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

RAUMTRAUM - Skaber personlige hjem
Germany
About 5 years using the app