Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Authentic House
United Kingdom
12 months using the app
May 8, 2023

Fast and easy chat box support. I had a minor issue and was quickly addressed and resolved by Baarath. Excellent experience so far.

Collection Plate LLC
United States
15 days using the app
May 5, 2023

I downloaded klaviyo at first cause everyone about it in all the youtube videos and articles. But honestly it was very annoying to use and super not user friendly. I then tried omnisend and basically fixed all the annoying things about klaviyo. I just wish they have more pop up templates. Customer support is decently quick and super super helpful. I got a screen recording mini tutorial just for my question, amazing. Big thank you to Salma she's from customer support she's the reason im writing this review.

QUFORYOU
Lebanon
12 months using the app
April 14, 2019

I USED THIS APP FOR MY STORE AND IT HELPED MY STORE BUILD TRAFFIC AND GAIN CUSTOMERS. Great Thanks!!

SynUnique The Fashion Boutique
United States
15 days using the app
November 21, 2021

Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!

Lather and More!
United States
12 months using the app
April 28, 2017

Excellent app. I just tried the pop up for newsletter and all features works great. You can really customize and also enable your form with no advertisement.

Maha Style
United States
15 days using the app
May 27, 2017

Smart email concept and very easy to easy. No brainer. Super user friendly.

Gorgeousboutique
United States
15 days using the app
June 24, 2018

the best apps for email marketing, very recommended to all online business

Qemix
Malaysia
15 days using the app
July 23, 2019

I used this app to help me reach my customers via email campaigns. It did the job. I am still new at it but so far so good.

www.nourdentalsupply.com
United States
15 days using the app
July 2, 2018

Awesome app that makes things easier.

Lokyn
United States
15 days using the app