Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, variety of features, and affordable pricing. They particularly value the templates and automation capabilities, which often boost conversions. The customer support is praised for its responsiveness and helpfulness. Recent updates have enhanced its functionality, but some merchants have reported issues with email deliverability and pricing based on subscriber count. The SMS marketing feature is well-received, but its availability varies by region.

July 17, 2016

Just started using this app but so far so good. Love the fact that you can add producst from your store to the campaign, that's so perfect!

Kakou Bijoux
7 months using the app
December 13, 2017

excelente aplicacion recomendada

4 months using the app
January 21, 2019

I got this app because I am running Google/Facebook ads and getting a lot of visitors but no conversion or emails collected. With Omnisend's automated email and easy integration, I am capturing more emails which have increased sales. I love this app but my business is too small to afford the paid version and without automation, it's just like any other app. I would love if they have a conversion model or even a subscription model. I am willing to spend money, but only if I'm getting results. Hope this helps!

ARO Essentials
United States
2 months using the app
Edited December 22, 2016

Like it so far, just wish the lowest paid plan was a little cheaper. Trying to keep overhead costs as low as possible. It's a lot easier to use than mail chimp.

Hana Lalzari
United States
5 months using the app
May 11, 2018

aun estoy entendiendola.. pero hasta el momento la veo muy bien!!

Cool Wow
3 months using the app
Edited November 29, 2018

So far this is excellent and pretty simple to use with common sense. I can't comment on the traffic it drives yet but I am keen to see how we go over the period of my free trial. I like the fact that the trial gives you enough time to set up and hopefully see results in conversions. It does seem to cover everything that is needed in one app which is excellent and was highly recommended.

Beach Karma Besos
United States
2 months using the app
July 7, 2014

Great so far! I love the templates (more suited to retail than some others) and the reporting is good as well.

Funky Bijou
United States
9 months using the app
October 29, 2020

Great app!
Easy to use. I've setup the cart recovery in a quick timeline. Overall it's good. I recommend this to everyone!

Lio Fashions
11 days using the app
March 8, 2017

First time user, and appears so easy, just launched first campaign, so will come back in a couple of weeks to advise you.
Loved the templates, no problems, thanks Lynn

Xpressions Fashion House
New Zealand
5 months using the app
May 2, 2017

Excellent tool for creating email marketing campaign and is easy to use. Highly recommend - 4 star rating is mostly because I never give 5 stars unless I am blown away. Not much blows me away though.

Mm Publishing And Marketplace
United States
4 months using the app