Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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smoothest easiest app i have used
Awesome app....................
I have tried a few email marketing apps. I will not name any further, but Omnisend is truly one of the best apps. In any case on Email marketing, but also in general, the app is definitely number 1 in my top 3! Entrepreneurs who are just starting out I can recommend this app to you. I am actually not into writing the reviews only when I am really overwhelmed and I am. Every time I came up with a number of questions because I wanted something but thought they didn't have that function ... and guess what, YET! Customer service is also very responsive! A big mark of 10! For sure! Greets. Customer Care
www.irvinns.com
This is the best Email marketing app that i've ever used. Very easy to use and you can send 2000 email per day(In free trail period). And it really works as i've got 5 orders!!!
its a quite good app for email marketing and very easy to use. i really like this app .thanks for omnisend team.
Simple and very easy to use! I love it!
Terrible Customer Service, Delivery rates are below 2%, a huge drop since we moved from Mailchimp, but Omnisend are still happy to take US$500 per month for just storing our emails.
A lot of emails from Omnisend are auto marked as Spam by google, even emails we were receiving to our own email were regularly marked as Spam, definitely not an advert you want attached to your emails.
Omnisend let us know after we followed up with this issue, that they have a better server for other clients, and now they would move it to this where we would see immediate improvements. However too late for us.
It seems from all the 5 star reviews they capture, people are just as excited as we were about all the extras when first signing up, however these emails rarely get into customers inboxes. This 1 star review I am leaving was also a 5 star review up until now!
A huge disappointment, and their poor customer service management to rectify the issue shows what the Omnisend Brand really is, worthless.
Shocking - Folks do yourself a favour, try Klavyio, or check out Dot Digital for a Demo.
In the short term we used Mailerlite, and the immediate uplift in open/deliverability rates has increased massively, as well as our sales from Campaigns.
We were just thrilled by your review, thank you so much for taking the time to share it. Our teams are working on new features every day, we already offer the unique omnichannel experience for our customers and a lot more good is about to come! Thank you for trusting Omnisend, in case you need any help our Support Team is available 24/7.
Customer Success Team
You can't choose the exact amout of credit you want for SMS you have to take their packages (which in my case was much more then needed), now if you haven't use the credits left after 2 months they're STEALING your money and credit you're back to 0$ even tho you didn't uses the credit that you paid for!
Hello there! Thank you for your honest feedback, it is really appreciated. We are sorry for the troubles you faced. Please note that unused credits are valid for 2 months, this info could be found here -> https://support.omnisend.com/en/articles/1832295-sms-credits-subscription. As we can see you reached out to our support with this query and they were able to assist you.
very powerful tool, with a lot to accomplish it provides a great platform
Easy to import list of subscribers, as well as add new ones. For someone with little experience in this domain, Soundest kept it simple and effective. Life saver for launching a new company and beginning a newsletter campaign with coupon codes and other promotions. Excellent mobile integration and design features. Again, simple, clean, effective.