Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

Edited February 24, 2019

Hello, i am writing a review so i can get rid of this stupid thing to do item inside the app itself. It says i have to leave a five star review to do that which is crap.

RadarContact
United States
7 days using the app
March 25, 2020

Me encanta pero lo malo es que al querer mandar mi primer envío no me dejó porque decía que tenía que pagar.

VABADAM
Mexico
6 months using the app
May 9, 2019

Great tool, great service! Needs some minor fixing on the mobile optimization side, but otherwise it is amazing.

FAÇON JACMIN
Belgium
7 days using the app
November 15, 2022

Simple to use email & sms marketing solution with affordable prices. Also the 24x7 support is very responsive and really helpful

MamasUncut Store
United States
7 days using the app
October 25, 2022

Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!

Nutrition Education Store
United States
7 days using the app
August 9, 2019

yesery good, i much like, very fun, good times by everyone, omni i best iunjdsafonan[oA[FOf[oWNFWF[OJNWFF

Glow Society
Australia
7 days using the app
June 12, 2014

Soundest is simple and easy to use yet very powerful in what it offers. It's just one of the things that is too good to be true and is actually TRUE!

TALLYBOOKDIRECT.com
United States
7 days using the app
June 4, 2018

muito bom esse aplicativo embora ainda nao tenho usado

Cdecenoura
Brazil
7 days using the app
March 8, 2020

this app is very nice help me to aave a lot of time.this app is very nice help me to aave a lot of time.

Hairsleisure.com
China
7 days using the app
Edited February 8, 2022

I wish we can give 0 stars here. VERY POOR CUSTOMER SERVICE. This is the best app to waste money. They promise Unli email on the pro plan, but it's really capped. The customer rep doesn't even know what their job is. They promise 24/7 support but it's really only Monday to Friday. 7 days before your billing you won't be able to send an email campaign unless you pay an extra 50 USD. They're also be charging you more than what you can send. THIS IS A SCAM APP.

Fishers Cart
Philippines
6 months using the app
Omnisend replied November 13, 2021

Hello there, and thank you for your review!

We are sorry to hear you have faced difficulties with emails sending on the Pro plan. Our support representative has reached out to you with more details on your case.